Microsoft MB-230 Exam - Topic 3 Question 101 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 101
Topic #: 3

You work for a power company that uses Dynamics 365 Customer Service. The company provides outdoor smart light bulbs to its customers. Each bulb includes an loT sensor with LTE capabilities.

When a light bulb begins to fail, the loT sensor must create a work order to send the customer a replacement bulb.

You implement Connected Customer Sen/ice with Azure loT Central and Power Automate, but work orders are not generated.

You need to ensure that work orders are generated.

What must you set for each bulb?

AMaster device

BParent device

CCustomer account

DContact

Show Suggested Answer

Suggested Answer: C

by Nguyet at Apr 07, 2026, 09:54 AM

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Bettina

28 days ago

I thought it was the Parent device that handled that?

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Larue

1 month ago

Each bulb needs to be a Master device for work orders to trigger.

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Belen

2 months ago

I’m leaning towards the master device option, but I also remember that the contact might play a role in the process. It's a bit confusing!

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Melinda

2 months ago

I feel like the customer account might be important for tracking replacements, but I don't recall if it directly relates to generating work orders.

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Starr

2 months ago

I think we discussed a similar question in class where the parent device was crucial for managing child devices. Could that be the answer?

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An

2 months ago

I remember something about needing a master device for IoT solutions, but I'm not entirely sure if that's the right term here.

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