Microsoft MB-230 Exam - Topic 3 Question 101 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 101
Topic #: 3

You work for a power company that uses Dynamics 365 Customer Service. The company provides outdoor smart light bulbs to its customers. Each bulb includes an loT sensor with LTE capabilities.

When a light bulb begins to fail, the loT sensor must create a work order to send the customer a replacement bulb.

You implement Connected Customer Sen/ice with Azure loT Central and Power Automate, but work orders are not generated.

You need to ensure that work orders are generated.

What must you set for each bulb?

AMaster device

BParent device

CCustomer account

DContact

Show Suggested Answer

Suggested Answer: C

by Nguyet at Apr 07, 2026, 09:54 AM

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Goldie

4 days ago

A) Master device is crucial for managing replacements.

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Denise

9 days ago

D) Contact seems irrelevant. We need the device to trigger the order.

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Wilda

14 days ago

C) Customer account could work, but it’s not the main focus here.

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Alyce

20 days ago

I’m leaning towards B) Parent device. It connects the bulbs properly.

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Tonette

25 days ago

I think it should be A) Master device. It makes sense for tracking.

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Tresa

30 days ago

I lean towards B) Parent device. It’s about hierarchy in the system.

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Aileen

1 month ago

A) Master device is crucial for ensuring proper communication.

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Cletus

1 month ago

I feel like D) Contact is too vague for this scenario.

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Allene

2 months ago

C) Customer account could work, but it’s not directly linked to the bulb.

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Willow

2 months ago

I disagree, B) Parent device seems more appropriate for managing the bulbs.

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Loreta

2 months ago

I think it should be A) Master device. It makes sense for tracking.

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Clement

2 months ago

Customer account is important too, but not for this specific task.

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Franklyn

2 months ago

Wait, are we sure about that? Sounds a bit off to me.

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Krystina

2 months ago

Definitely Master device! It’s crucial for IoT setups.

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Bettina

4 months ago

I thought it was the Parent device that handled that?

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Larue

4 months ago

Each bulb needs to be a Master device for work orders to trigger.

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Belen

5 months ago

I’m leaning towards the master device option, but I also remember that the contact might play a role in the process. It's a bit confusing!

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Melinda

5 months ago

I feel like the customer account might be important for tracking replacements, but I don't recall if it directly relates to generating work orders.

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Starr

5 months ago

I think we discussed a similar question in class where the parent device was crucial for managing child devices. Could that be the answer?

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An

5 months ago

I remember something about needing a master device for IoT solutions, but I'm not entirely sure if that's the right term here.

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