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Microsoft MB-230 Exam - Topic 1 Question 106 Discussion

You are configuring a single business process flow in Dynamics 365 for Customer Service.You need to design the business process flow.What should you do?
A) Merge peer branches to a single stage when merging branches.
B) Span the process across 10 unique entities.
C) Combine multiple conditions in a rule by using both the AND and OR operators.
D) Use 40 steps per stage.

Microsoft MB-230 Exam - Topic 1 Question 106 Discussion

Actual exam question for Microsoft's MB-230 exam
Question #: 106
Topic #: 1
[All MB-230 Questions]

You are configuring a single business process flow in Dynamics 365 for Customer Service.

You need to design the business process flow.

What should you do?

Show Suggested Answer Hide Answer
Suggested Answer: A

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/enhance-business-processflows-branching

by Anissa at Jun 29, 2026, 03:22 PM

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