Uptime, uptime, uptime! The only thing better than guaranteed uptime is guaranteed unlimited snacks in the break room. Now that's an SLA I can get behind.
Ah, the old SLA conundrum. I'm going to have to go with A - uptime. After all, what good is a virtual machine if it's always down? Unless, of course, it's a virtual hamster on a wheel. Then downtime might be the feature we're looking for.
Feature availability? I don't know, that seems a bit too specific. I'm going with C - bandwidth. Gotta have that sweet, sweet internet speed, am I right?
Yaeko
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