Hmm, I'm a bit unsure about this one. I'll need to carefully read through the question and options to understand the specific requirements and steps needed.
Hmm, I'm a little unsure about this one. I know direct costs are expenses that can be directly attributed to a specific product or service, but I'm not sure which of these options would qualify.
I'm a bit unsure about this one. The Wireshark capture is going to be key, but I'll need to make sure I understand the different SMB traffic behaviors and potential security implications.
Option A sounds like the best fit to me. ITIL is a well-established framework that provides guidance on best practices for managing IT services. I feel pretty confident about this one.
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