MENU
Part 7 "Test Process & Incident Management"
As a technical test analyst, you have found out during test case design that the design document is incomplete. Which is an example of a good way to communicate that problem in an email? 1 credit [K2]
Suggested Answer: B
Get Premium ATTA Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
31 comments · newest first
LO
Long
10 months ago
B definitely shows initiative without being rude.
WH
Whitney
11 months ago
Wait, is it really okay to not communicate at all? Sounds risky.
CE
Celestina
11 months ago
Seriously, C is just unprofessional.
EM
Emmett
11 months ago
I disagree, A sounds too harsh.
SO
Soledad
11 months ago
Option B is the best choice! Clear and professional.
PE
Percy
12 months ago
I remember a similar question where we had to choose between being assertive and passive. I think B is assertive without being rude, which is what we practiced.
LE
Leota
12 months ago
I think option C is unprofessional, but it does reflect frustration we might feel. I hope we learned to avoid that in our emails.
SA
Santos
12 months ago
I feel like option A is too harsh. We should definitely express our concerns, but I can't recall if we covered the best way to phrase it.
BL
Blair
1 year ago
I remember we discussed the importance of clear communication in our practice sessions. I think option B sounds like the best approach, but I'm not entirely sure.
MI
Mila
1 year ago
I agree, option B is the way to go. We need to highlight the issue and request the information we need to move forward, but in a professional and constructive manner.
SH
Sheron
1 year ago
Option A seems a bit too harsh. We don't want to come across as confrontational, even if we're frustrated. I'd go with something more diplomatic like option B.
HA
Hannah
1 year ago
Hmm, this is a tricky one. I'm not sure if I should just log the delay or try to communicate the problem. I'll have to think it through carefully.
AL
Alton
1 year ago
I think option B is the best approach here. We need to communicate the issue clearly and request the missing information, rather than just refusing to do any work.
LI
Linn
2 years ago
This question is a real *design* challenge, am I right? Haha, okay, I'll see myself out. But seriously, Option B is the way to go - let's nip this issue in the bud before it becomes a bigger problem.
CH
Chandra
2 years ago
D) Do not communicate the problem, just log the delaying effect of the information problem and be ready to explain the delays to the test manager later.
LO
Louisa
2 years ago
C) E-mail: ''Here we go again. The developer gave us incomplete and ambiguous design specifications. Typical.''
LO
Louis
2 years ago
B) E-mail: ''When will it be possible to receive the missing information? Test design is impeded by a lack of clarity here.''
TO
Tony
2 years ago
A) E-mail: ''Until I have received an updated version of the design document, I will not do any work on the test design.''
MA
Marcos
2 years ago
Option D? Really? That's just avoiding the problem altogether. Might as well just throw up our hands and say 'not my problem.' Option B is definitely the way to go here.
PE
Pete
2 years ago
Option A is a bit too harsh, and Option C just sounds like a rant. Option B strikes the right balance - it's professional and gets the point across without any unnecessary drama.
AL
Alberto
2 years ago
Yes, being professional and clear in communication is key in such situations.
MA
Margart
2 years ago
I agree, Option B is the best way to communicate the problem effectively.
CR
Cristal
2 years ago
Option B strikes the right balance - it's professional and gets the point across without any unnecessary drama.
GE
Georgiana
2 years ago
Option A is a bit too harsh, and Option C just sounds like a rant.
BO
Boris
2 years ago
I'd go with Option B as well. It's important to highlight the issue, but in a constructive way that focuses on finding a solution rather than placing blame.
CL
Claribel
2 years ago
Wow, this is a tricky one! Option B seems like the most diplomatic approach. We need to be proactive in communicating the problem, but without sounding too confrontational.
GU
Gussie
2 years ago
I agree, being diplomatic in communication is key in these situations.
EL
Elmer
2 years ago
Option B seems like the best choice. It's important to address the issue without being too negative.
CA
Cathrine
2 years ago
I prefer option A, it clearly states the consequence of not receiving the updated design document.
TA
Tanja
2 years ago
I agree with Dalene. Option B is more professional and focuses on finding a solution.
DA
Dalene
2 years ago
I think option B is the best way to communicate the problem in the email.