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While using Kano Analysis to determine what features to include in the MVP, the delivery team decides to include characteristics which if omitted will cause intense dissatisfaction. A team member indicates that these are referred to as:
Suggested Answer: B
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26 comments · newest first
JO
Johnna
11 months ago
Really? I thought they were called Minimum characteristics.
KR
Krissy
11 months ago
Yup, it's all about avoiding dissatisfaction.
MA
Mariann
12 months ago
Wait, are we sure it's not Performance characteristics?
LE
Leslee
12 months ago
Totally agree, can't skip those features.
AL
Alex
1 year ago
Those are definitely Threshold characteristics!
HE
Helaine
1 year ago
I'm really unsure, but I thought Minimum characteristics were more about the bare essentials, not necessarily tied to dissatisfaction.
CR
Cristal
1 year ago
I feel like we practiced a question similar to this, and I think it was definitely about Threshold characteristics being the basics that need to be met.
CR
Cristy
1 year ago
I remember something about Performance characteristics being linked to satisfaction levels, but that might not be the right term here.
MA
Mariko
1 year ago
I think the characteristics that cause intense dissatisfaction are called Threshold characteristics, but I'm not entirely sure.
DO
Dolores
1 year ago
Ah, I remember learning about this in class. These are the features that are expected and required, so if they're missing, it will really upset customers. I'm going to go with B, threshold characteristics.
NA
Nada
1 year ago
Okay, let me see. If these are characteristics that will cause intense dissatisfaction if omitted, then they must be the "must-have" or baseline features. I think the answer is B, threshold characteristics.
ER
Erick
1 year ago
Hmm, I'm a little unsure about this one. I know Kano Analysis has different categories of features, but I can't quite remember the specific names. I'll have to think this through carefully.
JU
Junita
1 year ago
I'm pretty sure these are called "threshold characteristics" based on the description in the question. That sounds like the right answer to me.
RA
Raina
2 years ago
I think it's C) Minimum characteristics, because those are the basic requirements that must be met.
ZA
Zachary
2 years ago
I believe it could also be D) Excitement characteristics, as those are the ones that can delight customers.
JA
Jannette
2 years ago
I agree with Azalee, because those are the features that must be included to avoid intense dissatisfaction.
LE
Leatha
2 years ago
I'm telling you, the answer is E: 'Mandatory Awesomeness Criteria'. Anything less than that and the users will riot in the streets. We're talking pitchforks and torches, people!
LE
Lelia
2 years ago
B all the way! Threshold characteristics are the make-or-break features. Omit those and you might as well just toss the whole thing in the trash. Though I do like the idea of 'excitement characteristics' - maybe we could add a few of those for good measure, huh?
GL
Glendora
2 years ago
Ooh, tough one. I'm leaning towards B, but D has a nice ring to it. Excitement characteristics, you say? Sounds like a sure-fire way to get users pumped up!
LA
Lavonna
2 years ago
I agree, but D, excitement characteristics, could also make the MVP stand out and get users excited.
AN
Annice
2 years ago
I think it's B, threshold characteristics are essential to prevent intense dissatisfaction.
LE
Leontine
2 years ago
I'm going with C. Minimum characteristics are the bare essentials that must be there, or the whole thing falls apart. Anything less and it's like trying to build a house without a foundation.
AZ
Azalee
2 years ago
I think the answer is B) Threshold characteristics.
SA
Salena
2 years ago
Definitely B! Threshold characteristics are critical to include in the MVP, otherwise users will be furious. Don't want to end up with a flaming dumpster fire of a product.
LA
Lashon
2 years ago
Exactly, threshold characteristics are essential to prevent user dissatisfaction.
IR
Irving
2 years ago
B) Threshold characteristics