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IIBA ECBA Exam - Topic 3 Question 113 Discussion

Posted by Doug on Aug 05, 2025 at 12:00 AM

Which of the following is a common change that can be made to a process in order to improve it?

Suggested Answer: C

Automating steps that are more routine and predictable is a common change made to improve a process. This approach helps in reducing human errors, speeding up the process, and freeing up human resources to focus on more complex tasks. Automation ensures consistency and reliability in the execution of routine tasks, leading to increased efficiency and productivity within the process. For example, implementing workflow management systems or straight-through processing can significantly enhance the efficiency of business operations.


* Business Analysis.pdf, Section on 'Redesign the process' which discusses automating steps to improve process efficiency .

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23 comments · newest first
ST
Stevie 10 months ago
I think option B is just as important though.
WH
Whitley 10 months ago
Totally agree, option C is the way to go.
AL
Alpha 11 months ago
Automating routine steps is a game changer!
WI
Wilburn 11 months ago
Wait, can automation really improve everything?
BR
Broderick 11 months ago
I never thought about gaps and improvements like that!
JU
Juliana 11 months ago
Analyzing the impact seems important too, but I feel like it’s more about the evaluation process than a direct change.
JE
Jesusita 12 months ago
I’m leaning towards option C, automating steps, since it often leads to efficiency, but I could be wrong.
KI
Kirby 12 months ago
I remember a practice question that emphasized evaluating options, but I feel like understanding gaps is also crucial.
RO
Rosalind 1 year ago
I think automating routine steps is a common change, but I'm not entirely sure if that's the best answer here.
IL
Ilona 1 year ago
This is a good one. Generating and evaluating options, as in option B, is a key part of the process improvement cycle, so that's my pick.
VI
Vincenza 1 year ago
I'm a little confused by the wording of the question. I'll need to think through each option carefully to determine the most common change.
GL
Glory 1 year ago
Okay, I got this. Automating routine and predictable steps is a classic process improvement technique, so I'm going with option C.
TI
Titus 1 year ago
Hmm, I'm a bit unsure about this one. I'll need to carefully read through the options and think about what kinds of changes are typically made to improve processes.
NI
Niesha 1 year ago
This seems like a straightforward process improvement question. I'll focus on analyzing the options and trying to identify the most common change.
GR
Graciela 1 year ago
I disagree, I believe the answer is D) Understand the relationship between gaps and improvement areas.
SU
Sue 1 year ago
Definitely C. I'm all about that robot takeover, you know? Machines don't get tired or take lunch breaks.
CE
Celia 10 months ago
↳ replying to Sue
True, but C is the way to go for efficiency!
RY
Ryan 10 months ago
↳ replying to Sue
But we still need to analyze the impact, right?
DE
Devorah 10 months ago
↳ replying to Sue
Yes! Machines can do it faster.
AR
Ardella 11 months ago
↳ replying to Sue
I totally agree! Automation is the future.
LE
Leanna 1 year ago
I think the answer is C) Automate steps that are more routine and predictable.
TI
Timothy 1 year ago
C) Automate steps that are more routine and predictable. Automation is key to streamlining any process!
JA
Janey 1 year ago
↳ replying to Timothy
A) Analyze the potential impact of the change
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