IIBA ECBA Exam - Topic 3 Question 113 Discussion

Actual exam question for IIBA's ECBA exam

Question #: 113
Topic #: 3

[All ECBA Questions]

Which of the following is a common change that can be made to a process in order to improve it?

AAnalyze the potential impact of the change

BGenerate and evaluate options

CAutomate steps that are more routine and predictable

DUnderstand the relationship between gaps and improvement areas

Show Suggested Answer

Suggested Answer: C

Automating steps that are more routine and predictable is a common change made to improve a process. This approach helps in reducing human errors, speeding up the process, and freeing up human resources to focus on more complex tasks. Automation ensures consistency and reliability in the execution of routine tasks, leading to increased efficiency and productivity within the process. For example, implementing workflow management systems or straight-through processing can significantly enhance the efficiency of business operations.

* Business Analysis.pdf, Section on 'Redesign the process' which discusses automating steps to improve process efficiency .

by Doug at Aug 05, 2025, 12:00 AM

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Stevie

3 months ago

I think option B is just as important though.

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Whitley

3 months ago

Totally agree, option C is the way to go.

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Alpha

3 months ago

Automating routine steps is a game changer!

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Wilburn

4 months ago

Wait, can automation really improve everything?

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Broderick

4 months ago

I never thought about gaps and improvements like that!

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Juliana

4 months ago

Analyzing the impact seems important too, but I feel like it’s more about the evaluation process than a direct change.

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Jesusita

4 months ago

I’m leaning towards option C, automating steps, since it often leads to efficiency, but I could be wrong.

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Kirby

4 months ago

I remember a practice question that emphasized evaluating options, but I feel like understanding gaps is also crucial.

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Rosalind

5 months ago

I think automating routine steps is a common change, but I'm not entirely sure if that's the best answer here.

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Ilona

5 months ago

This is a good one. Generating and evaluating options, as in option B, is a key part of the process improvement cycle, so that's my pick.

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Vincenza

5 months ago

I'm a little confused by the wording of the question. I'll need to think through each option carefully to determine the most common change.

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Glory

5 months ago

Okay, I got this. Automating routine and predictable steps is a classic process improvement technique, so I'm going with option C.

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Titus

5 months ago

Hmm, I'm a bit unsure about this one. I'll need to carefully read through the options and think about what kinds of changes are typically made to improve processes.

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