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IIBA CCBA Exam - Topic 5 Question 77 Discussion

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?
B) Obtain stakeholder signoff on the approach
A) Communicate with each stakeholder individually
C) Develop a cleaner RACI matrix
D) Obtain approval for the business case

IIBA CCBA Exam - Topic 5 Question 77 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 77
Topic #: 5
[All CCBA Questions]

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

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Suggested Answer: B

by Alisha at Nov 25, 2023, 05:10 AM

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Ellsworth
10 months ago
Not sure if approval for the business case will solve the issue.
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Noemi
10 months ago
Wait, can one person really manage all those conflicting views?
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Jacob
10 months ago
A cleaner RACI matrix could help too.
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Shalon
11 months ago
Totally agree, communication is crucial!
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Farrah
11 months ago
I think getting stakeholder signoff is key.
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Ozell
11 months ago
I feel like obtaining approval for the business case might be more about the project's direction than managing stakeholder disagreements.
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Orville
11 months ago
Developing a cleaner RACI matrix sounds familiar, but I’m uncertain how effective it would be in resolving conflicts.
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Ernie
11 months ago
I think obtaining stakeholder signoff on the approach could really help prevent conflicts. We practiced a similar question in class about getting consensus.
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Crista
11 months ago
I remember we discussed the importance of individual communication with stakeholders, but I'm not sure if that's the best approach in every case.
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Bernardo
11 months ago
Getting approval for the business case seems like it could help provide a clear direction and rationale for the project, which might make it easier to resolve stakeholder disagreements.
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Staci
11 months ago
Developing a clearer RACI matrix could help define roles and responsibilities upfront. That might prevent the stakeholders from having conflicting views in the first place.
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Arlene
11 months ago
Obtaining stakeholder signoff on the approach seems like the best way to avoid this kind of conflict in the future. That way everyone is on the same page from the start.
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Joseph
12 months ago
This seems like a tricky situation. I'd probably try to communicate with each stakeholder individually to understand their concerns and see if I can find a compromise.
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Annice
12 months ago
Hmm, this one looks tricky. I'll need to carefully review the details about the PGA and how it's managed in different server configurations.
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Matilda
12 months ago
Okay, I think I've got this. Based on the information provided, Azure Defender can protect VM1, VNET1, storage1, and Vault1. I'll select option A as my final answer.
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Jacinta
12 months ago
I'm a little confused on this one. I know the customer wants a single point of contact, but I'm not sure if that means I should choose Cisco, NetApp, or a combination. I'll have to review the options again and make sure I understand the requirements fully.
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