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A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?
Elicitation workshops are a technique that involves bringing together a group of stakeholders to elicit, analyze, and validate requirements for a project. Elicitation workshops require careful planning, preparation, and facilitation to ensure that the objectives are met and the outcomes are documented. Elicitation workshops also depend on the participation and collaboration of the relevant stakeholders, especially the subject matter experts who have the knowledge and expertise on the project domain.
If the business analyst has set up a number of elicitation workshops with key subject matter experts on a new project, and one of them has not responded to any invitations, the business analyst should proceed with the first workshop and capture the non-response as a project issue for the project manager to address. This is the best course of action because it allows the business analyst to continue with the planned elicitation activities and avoid delays or disruptions to the project schedule. It also ensures that the non-response is communicated and escalated to the appropriate authority, who can take the necessary actions to resolve the issue and ensure the involvement and input of the legal SME in the future workshops.