The business analyst (BA) is helping the business stakeholders prioritize requirements for a new customer portal for managing orders, delivery, and payment information. A number of requirements address compliance with regulations regarding access for people with disabilities. What factor should the BA use to guide the stakeholders when assigning a priority for these specific requirements?
The business analyst (BA) should use penalties as a factor to guide the stakeholders when assigning a priority for the requirements that address compliance with regulations regarding access for people with disabilities.Penalties are the negative consequences or costs that may result from not implementing a requirement1. In this case, the penalties may include legal actions, fines, reputational damage, or loss of customers if the new customer portal does not comply with the accessibility regulations. Therefore, the BA should advise the stakeholders to assign a high priority to these requirements to avoid or minimize the penalties.
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