MENU
A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?
Suggested Answer: A
Get Premium CBAP Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
31 comments · newest first
DU
Dulce
11 months ago
Cost/benefit measures are important too, though!
PU
Pura
11 months ago
Wait, can a diagram really cover all that? Seems too simple.
HE
Helene
12 months ago
I think it can also help identify needs for the new system.
BO
Bobbye
12 months ago
Totally agree, it’s key for future improvements.
JE
Jeanice
1 year ago
The current state diagram shows strengths and weaknesses!
MI
Mitsue
1 year ago
I feel like the current state diagram could provide insights into cost/benefit measures, but I'm not confident that's its primary purpose.
FR
France
1 year ago
This question reminds me of a practice case where we analyzed a similar billing system. I think the strengths and weaknesses were key to understanding what changes were necessary.
LI
Lilli
1 year ago
I'm not entirely sure, but I think the current state diagram might also help outline the needs for the future state solution.
CO
Cora
1 year ago
I remember discussing how a current state diagram can help identify the strengths and weaknesses of the existing system, which seems relevant here.
BR
Brendan
1 year ago
The cost/benefit measures for the new system? I'm not sure that's the right approach. The current state analysis is more about understanding the existing system's issues, not the financial aspects of a future solution.
LI
Lili
1 year ago
Okay, I've got it. The current state diagram should give the BA insights into the needs for the future state solution. That's the best answer here based on the information provided.
DU
Dulce
1 year ago
Hmm, I'm a bit unsure about this one. The question mentions a current state diagram, but it's not clear exactly what information that would provide. I'll have to think this through carefully.
AS
Asha
1 year ago
This seems like a straightforward question about current state analysis. I think the key is to focus on identifying the strengths and weaknesses of the current system.
JO
Josefa
1 year ago
I'm not sure about this one. The wording is a bit tricky. I'm going to have to think it through carefully before making a decision.
VA
Vallie
2 years ago
Haha, the 'incorrect billing' issue reminds me of the time my utility company charged me for my neighbor's usage. Talk about needing a current state diagram!
NO
Noel
2 years ago
C: It's important to consider the cost/benefit measures for the new system.
ST
Stephaine
2 years ago
B: The needs for the future state solution can also be identified.
AM
Amber
2 years ago
A: The strengths and weaknesses of the current system can be determined.
ID
Idella
2 years ago
I believe the BA can also determine the needs for the future state solution based on the current state diagram.
DA
Dalene
2 years ago
I agree with Rebeca. Knowing the current state will help identify areas for improvement.
RE
Rebeca
2 years ago
I think the BA can determine the strengths and weaknesses of the current system.
TH
Thurman
2 years ago
The cost/benefit measures would also be really important to consider. We don't want to make changes just for the sake of change, we need to make sure it's worth the investment.
CA
Casie
2 years ago
C: We also need to consider the cost/benefit measures before making any changes.
DO
Dong
2 years ago
B: That's true. It will give us a clear picture of what needs improvement.
WI
Winfred
2 years ago
A: The current state diagram can help us identify the strengths and weaknesses of the current system.
DO
Dong
2 years ago
I agree, the current state diagram is the foundation for determining the needs and requirements for the future state solution. It's like building a house - you need to know what's already there before you can plan the renovations.
NA
Nakisha
2 years ago
The current state diagram would give the BA a good understanding of the strengths and weaknesses of the existing system. That's crucial for identifying areas for improvement.
AH
Ahmad
2 years ago
D: And we can use it to plan for change management during implementation.
ON
Onita
2 years ago
C: It will also give us a better idea of the cost/benefit measures for the new system.
EA
Earleen
2 years ago
B: That's important for figuring out what needs to be improved in the future state solution.
EM
Emily
2 years ago
A: The current state diagram will help us see the strengths and weaknesses of the current system.