A business unit of a transnational manufacturer wants to implement a robust process for addressing integrity- critical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the business unit's continuous safe and profitable operation. Treating each incident involves many employees from different departments extensively collaborating and exchanging information. That information is spread across multiple systems having their access limited to particular user groups. With the current manual process, some incidents get forgotten and remain unresolved for years.
The project's Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from another business unit. That business unit implemented a proprietary application to integrate the information and to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor is suggesting to customize it and reuse in the new business unit.
The business unit's Enterprise Architect (EA), who is responsible for assessing solution options and presenting them to executive decision makers, has a few concerns with adopting the existing application. The application uses point-to-point interfaces with other data sources whereas the business unit's target architecture relies on a data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as different front-end implementation technologies. Additionally, the existing application is monolingual, while the business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be easier to build a new application from scratch than to customize the existing one. To understand which option is better, the EA asks a business analyst (BA) to define business requirements.
Through the elicitation process, the BA identifies the following requirement: "Particular incident-related activities require approval by authorized personnel before beginning them, as well as confirmation of acceptance of their completion."
What kind of asset should the BA provide to fully specify the approval requirement?
A process diagram is a kind of asset that the BA should provide to fully specify the approval requirement. A process diagram is a visual representation of the sequence of activities and decisions involved in a business process or a system. It shows the inputs, outputs, roles, tasks, events, conditions, and flows that occur in each step of the process. A process diagram can help the BA specify the approval requirement by showing:
Which incident-related activities require approval and confirmation
Who are the authorized personnel for each activity
What are the criteria and triggers for approval and confirmation
What are the outcomes and exceptions of approval and confirmation
A process diagram can also help the EA compare the existing application and the new application by showing the similarities and differences in the process flows, data sources, and user interfaces.
[BABOK Guide v3], Section 10.28: Process Modeling, p. 410-412
Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?
SWOT analysis is a technique for assessing the internal and external factors that may affect the feasibility, acceptability, and suitability of a proposed solution or solution approach. It evaluates the strengths and weaknesses of the solution or solution approach, as well as the opportunities and threats in the business environment. SWOT analysis helps to identify the key issues and risks that need to be addressed or mitigated, as well as the potential benefits and advantages that can be leveraged or enhanced.Reference:
SWOT Analysis: How To With Table and Example - Investopedia
SWOT - Definition, Examples, Process, Uses - Corporate Finance Institute
You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project.
What document does management want you to create?
When is stakeholder analysis performed?
You are the business analyst for your organization and management has asked that you identify opportunities to improve the operations of the business. You notice that some of the stakeholders use several pieces of software and several duplicate activities within each software package to generate data reports for customers.
What type of recommendation can you make in regard to this observation?
Automation is a type of process improvement that can reduce the time, cost, and errors involved in performing tasks. By automating some of the software and activities that the stakeholders use, you can increase the efficiency and effectiveness of the data report generation process. Automation can also enhance the quality and consistency of the outputs, as well as the satisfaction of the customers and the workers.Reference:
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