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A Human Resources application has online field help for the add, change and delete transactions. The help facility is maintained by a separate application. How would the field help be measured for the Human Resources application?
Suggested Answer: A
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11 comments · newest first
CA
Carolynn
12 months ago
I’m with Ernest on this one, 3 EQs makes sense!
LA
Laurel
12 months ago
Not counted? Really? That seems off.
BR
Brice
1 year ago
4 EQs seems excessive, though.
ER
Ernest
1 year ago
Definitely 3 EQs, there are multiple transactions involved.
AR
Ariel
1 year ago
I think it should be 1 EQ. Simple enough.
DI
Dierdre
1 year ago
I recall something about how help features can enhance user experience, but I still think they shouldn't be counted as EQs at all. "Not counted" seems right.
PA
Pamela
1 year ago
I’m not entirely sure, but I feel like there might be some value in counting them as EQs. Could it be "1 EQ"?
AP
Apolonia
1 year ago
I think we practiced a similar question where help features were considered as separate entities, so maybe it’s "Not counted" too?
MI
Micah
1 year ago
I remember we discussed how field help might not directly impact the main transactions, so I'm leaning towards "Not counted."
PA
Pamella
1 year ago
Okay, I think I've got it. The date range is applied at the panel level, and a separate date range is used for the "Orders" metric. So the table should show the product orders recorded during that second date range.
RO
Rosendo
1 year ago
Ah, this is a tricky one. I'm leaning towards the CMDB, but the quality management controls and decision support system also seem relevant. I'll have to think this through carefully and weigh the pros and cons of each option.