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IBM C1000-116 Exam - Topic 2 Question 52 Discussion

Actual exam question for IBM's C1000-116 exam
Question #: 52
Topic #: 2
[All C1000-116 Questions]

Which process capability should be used for a use case requiring manager escalation when a task is not completed?

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Suggested Answer: D

by Thomasena at Nov 24, 2025, 09:27 AM

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Noble
1 day ago
Totally agree, it handles escalations well!
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Marva
6 days ago
Workflow is life. The answer is clearly D) Workstream Services. Anything else is heresy.
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Leandro
11 days ago
Looks like we need to automate the manager escalation process. I volunteer as tribute!
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Audra
17 days ago
A) Business Automation Workflow? Really? That's so 2010. RPA is where it's at these days.
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Delsie
22 days ago
B) Blueworks Live could be a good choice too. Isn't that IBM's workflow management platform?
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Genevive
27 days ago
I’m torn between A and B. I know Blueworks Live is more about process mapping, but I can’t shake the feeling it might apply here somehow.
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Olive
1 month ago
I feel like C) Robotic Process Automation could be relevant, but I’m not confident. It seems more focused on automation rather than escalation.
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Afton
1 month ago
I remember we practiced a similar question, and I think it was about escalation processes too. I might lean towards D) Workstream Services, but I could be mixing it up.
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Mel
1 month ago
I think the answer might be A) Business Automation Workflow, but I'm not entirely sure. We discussed it in class, and it seems to fit the scenario.
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Edna
2 months ago
A) Business Automation Workflow is my best guess. It sounds like the capability that would handle automated escalation to managers, which is what the question is asking about.
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Glory
2 months ago
I'm a bit confused on the differences between these process capabilities. I'll need to spend some time reviewing the material to make sure I understand which one is most appropriate for this scenario.
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Junita
2 months ago
Okay, let me think this through. The question is asking about a use case that requires manager escalation, so I'm leaning towards A) Business Automation Workflow. That capability seems designed for that type of workflow automation.
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Lashon
2 months ago
D) Workstream Services sounds like the way to go here. Gotta love those workflow management tools!
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Launa
2 months ago
I think Business Automation Workflow is the best choice here.
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Anglea
2 months ago
I think the correct answer is C) Robotic Process Automation. That seems like the best option for automating the escalation process.
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Barbra
3 months ago
C) Robotic Process Automation can save time, but I’m not sure it handles escalations properly.
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Reed
3 months ago
I feel A) Business Automation Workflow is the most efficient for this scenario.
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Johnetta
3 months ago
Hmm, I'm not sure about this one. I'd need to review the definitions of each process capability to determine the best fit. C) Robotic Process Automation doesn't seem right for this use case.
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Mohammad
3 months ago
I think the answer is A) Business Automation Workflow. That seems like the most relevant process capability for handling task escalation.
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