IASSC Exam ICYB Topic 6 Question 65 Discussion

Actual exam question for IASSC's ICYB exam

Question #: 65
Topic #: 6

[All ICYB Questions]

Voice of the Business is a Lean Six Sigma technique to determine the needs and wants of the ______________ of the business.

AOwners

BManagers

CDebt holders

DStaff

Show Suggested Answer

Suggested Answer: A

by Sharan at Apr 27, 2024, 02:23 PM

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Gwen

25 days ago

Haha, C) Debt holders? Really? As if the banks care more about the business than the people running it!

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Casandra

2 days ago

A) Owners

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Aja

1 months ago

I'm going with D) Staff, because they're the ones who are on the front lines and know the customers best.

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Luisa

2 days ago

Owners and debt holders might not have the same level of understanding as the staff.

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Quentin

8 days ago

Managers might have a different perspective, but staff definitely have valuable insights.

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Reuben

19 days ago

I agree, the staff are the ones who interact with customers the most.

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Bulah

2 months ago

I'm not sure, but I think it could also be A) Owners. They have a big stake in the business too.

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India

2 months ago

I agree with Lavonna. The Voice of the Business technique is all about understanding the needs of the staff.

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Lavonna

2 months ago

I think the answer is D) Staff.

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Gracie

2 months ago

I was thinking B) Managers, but upon reflection, I think the owners would have the most influence on the needs and wants of the business.

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Dawne

22 days ago

I think you're right, the owners would likely have the final say on important decisions.

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Frankie

1 months ago

I agree, the owners definitely have a big impact on the needs and wants of the business.

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Joesph

2 months ago

I'm not sure, but I think it could also be A) Owners. They are the ones who ultimately make the decisions in the business.

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Dalene

2 months ago

Hmm, this is a tricky one. I'd say the correct answer is A) Owners, since they are the ones who ultimately drive the business's direction and priorities.

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Viva

13 days ago

C) Debt holders might also play a role in determining the needs and wants of the business, as they have a financial stake in its success.

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Flo

18 days ago

I agree with A) Owners, they are the ones with the ultimate decision-making power in the business.

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Daron

29 days ago

I would go with D) Staff, as they are the ones directly interacting with customers and fulfilling the business's objectives.

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Aliza

1 months ago

I think it's B) Managers, they are the ones who oversee the day-to-day operations.

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Callie

2 months ago

I agree with Lou. The Voice of the Business technique is all about understanding the needs and wants of the staff.

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Lou

2 months ago

I think the answer is D) Staff.

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