I remember learning about Six Sigma in my operations management class. The key is minimizing variation, so the True answer is the correct one. I feel confident about this.
Okay, let me break this down. Six Sigma aims to reduce defects, so having 95% of data points within 6 standard deviations sounds about right. I'll go with True on this one.
Hmm, I'm a bit unsure about this. I know Six Sigma is a quality management approach, but I can't recall the exact definition. I'll have to think this through carefully.
Kenneth
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