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Huawei Exam H19-321 Topic 1 Question 37 Discussion

Actual exam question for Huawei's H19-321 exam
Question #: 37
Topic #: 1
[All H19-321 Questions]

the correct statement about on-site support services is ().

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Suggested Answer: C

by Shawnda at Feb 10, 2024, 08:28 PM

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Deonna
3 months ago
Personally, I think the answer is C. I mean, who wants to deal with a hardware issue that can't be fixed remotely? Just bring in the engineer and get it done on-site.
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Albina
2 months ago
On-site service definitely prioritizes solving issues through on-site support, so I would go with option D.
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Janey
2 months ago
I think option B makes sense too, sometimes remote support just isn't enough to solve the problem.
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Filiberto
2 months ago
I agree, having an engineer come on-site for a hardware replacement is definitely convenient.
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Celia
4 months ago
Hmm, this is a tough one. I'm going to go with A - on-site service includes both parts replacement and problem handling. Covers all the bases, you know?
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Mirta
2 months ago
User 4: Definitely, it's important to have both parts replacement and problem handling.
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Leatha
2 months ago
User 3: I agree, it covers all the bases.
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Marsha
2 months ago
User 3: Definitely, it covers all the bases.
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Alyce
2 months ago
User 2: Yeah, on-site service includes spare parts replacement and problem handling.
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Jesus
3 months ago
User 2: Yeah, on-site service includes spare parts replacement and problem handling.
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Kattie
3 months ago
User 1: I think A is the correct statement.
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Louis
3 months ago
User 1: I think A is the correct statement.
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Lauryn
4 months ago
This is a tricky one, but I think B is the correct answer. Remote support can only go so far, so having engineers come on-site to handle the problem is key.
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Pearly
4 months ago
I'm leaning towards option D. When you have an on-site service maintenance package, it makes sense that the priority would be to solve the problem through on-site service. Seems like the most comprehensive solution.
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Merilyn
4 months ago
Wow, this question really hits the nail on the head. I'm sure the answer is C - arranging for an engineer to perform an on-site hardware replacement. That's the only option that directly addresses the issue of needing a physical replacement.
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Renea
3 months ago
Serita: Interesting, I see your point. Maybe it's not as straightforward as I thought.
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Annamaria
3 months ago
User 3: I'm with Annamaria, I think the correct answer is B as well.
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Serita
3 months ago
User 2: I disagree, I believe it's B - arranging for engineers to provide on-site problem handling services.
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Vincenza
3 months ago
User 1: I think the answer is A - on-site spare parts replacement and problem handling.
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Candida
4 months ago
I'm not sure, but I think option B is also important because sometimes remote support is not enough to solve the problem.
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Georgiana
4 months ago
I agree with James, option A makes sense because on-site support should include spare parts replacement.
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James
4 months ago
I think the correct statement is A) On-site service includes on-site spare parts replacement and on-site problem handling.
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