MENU
An effective progressive disciplinary process begins with which of the following?
Suggested Answer: D
Get Premium SPHR Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
Answer option D is correct.
An effective progressive disciplinary process begins with coaching or counseling, acknowledging good performance, and providing guidance on performance that needs to be changed. Providing ongoing feedback, both positive and negative, reduces the stress level for both employees and supervisors when serious performance issues arise and must be addressed. A written warning (A) is the second step of a formal disciplinary process. A verbal warning (B) is the first step. Suspensions (C) are usually the last step prior to termination. See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Employee Relations
34 comments · newest first
MA
Mabelle
10 months ago
I always thought suspensions were the last resort, not the beginning!
LI
Lizette
10 months ago
A written warning seems too harsh for the first offense.
MA
Marshall
10 months ago
Definitely agree, verbal warning is the first step!
JU
Julio
10 months ago
I think it starts with a verbal warning.
JE
Jenelle
10 months ago
Wait, I thought it could start with coaching or counseling?
LO
Lorita
11 months ago
I thought suspensions were for more serious issues, so I guess it has to be either a verbal warning or coaching.
JU
Juliann
11 months ago
I feel like a written warning might come first, but I could be mixing it up with another topic we covered.
RO
Rosamond
11 months ago
I remember discussing that coaching or counseling is often the first step in a progressive discipline process.
GR
Gracia
11 months ago
I think it starts with a verbal warning, but I'm not entirely sure. We practiced a similar question in class.
BR
Brandon
11 months ago
I'm a little confused on this one. I know progressive discipline starts with some kind of warning, but I'm not sure if it's a written or verbal warning. I'll have to review my notes on this.
JU
Jutta
12 months ago
I'm pretty confident the answer is B - a verbal warning. That's the typical starting point for progressive discipline.
JU
Julianna
12 months ago
Okay, let me see. A written warning, a verbal warning, a suspension, or coaching/counseling. I'm going to go with D - coaching or counseling as the first step.
AN
An
12 months ago
Hmm, I'm not totally sure about this one. I'll have to think it through carefully. Maybe it's coaching or counseling?
RO
Rosann
1 year ago
I think the answer is a verbal warning. That's usually the first step in a progressive disciplinary process.
BA
Barabara
1 year ago
You know it! Though I prefer the 'progressive disciplinary process' - sounds so much more professional, don't you think?
AL
Alonzo
1 year ago
Haha, progressive discipline? More like a game of 'How many warnings can we give before firing someone?'
CH
Charlette
1 year ago
And finally termination if the behavior continues.
MA
Maile
1 year ago
Then a written warning.
DA
Darnell
1 year ago
It starts with a verbal warning.
RA
Raul
1 year ago
Providing feedback and coaching
ME
Merissa
1 year ago
Setting clear expectations and consequences
JE
Jess
1 year ago
Agreed, but don't forget the human touch. Empathy and fairness should be at the heart of it all.
WE
Werner
1 year ago
Yes, it's important to remember that we are dealing with people and their livelihoods.
RA
Raylene
1 year ago
Absolutely, empathy and fairness are key in any disciplinary process.
VI
Vicente
1 year ago
Yes, it also provides a basis for corrective action if needed
AR
Aron
1 year ago
Definitely, and I'd add that documenting every step is crucial. Can't have any ambiguity in the process.
DO
Dominque
1 year ago
I agree, documenting each step helps to track the progress and maintain transparency.
WI
William
1 year ago
Absolutely, clear documentation is key to ensure fairness and consistency.
AV
Avery
1 year ago
I agree, it helps employees understand what is expected of them
LI
Lizbeth
1 year ago
I think the effective progressive disciplinary process should start with clear communication of expectations. That's the foundation, right?
LA
Lashanda
1 year ago
And if the behavior or performance issues persist despite feedback and coaching, then more formal disciplinary actions may need to be taken.
IN
In
1 year ago
Once expectations are communicated, it's important to provide feedback and coaching to help employees meet those expectations.
MI
Mickie
1 year ago
Yes, you're absolutely right. Clear communication of expectations is key to setting the foundation for a progressive disciplinary process.
SH
Shenika
1 year ago
Setting clear expectations