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Guidewire ClaimCenter-Business-Analysts Exam - Topic 5 Question 5 Discussion

Posted by Tina on Mar 02, 2026 at 09:59 AM

Succeed Insurance needs the ability to associate a primary hospital with an injury incident if the injured party received treatment. When treatment is needed, the primary hospital name should display on the injury incident screen along with other details about the injury and treatment received.

The primary hospital should be added to the injury incident in one of the following ways:

. Select the name from a list of medical care organizations already associated with the claim.

. Enter the contact details directly in the incident.

. Search the Address Book from the incident to locate a hospital.

Which two requirements must be documented to associate the primary hospital with the claim? (Choose two.)

Suggested Answer: B, C

To implement the functionality of associating a specific contact (the 'Primary Hospital') with an entity (the 'Injury Incident') in Guidewire ClaimCenter, two core configuration components are required:

A new primary hospital role (Option B): In ClaimCenter, the relationship between a Contact and a Claim (or Incident) is defined by a Role. While the contact itself might be a 'Medical Care Organization' (existing subtype), the context of its relationship to this specific incident is that it is the 'Primary Hospital'. Defining this role allows the system to distinguish this hospital from other medical providers on the same claim.

A new field on the incident screen (Option C): To allow the user to select, add, or view this contact, a UI element (specifically a Claim Contact Picker or Input widget) must be added to the Injury Incident screen. This field will be configured to store the relationship and allows the user to perform the required actions: selecting from existing contacts (filtered by the role), entering new ones, or searching the Address Book.

Why other options are incorrect:

A (New Subtype): The base product already includes the MedicalCareOrg contact subtype, which is sufficient to store hospital data. Creating a new subtype is unnecessary unless the data structure (fields) of a hospital is fundamentally different from other medical providers.

D (Address Book Field): Contacts in the Address Book are typically identified by tags or their Subtype, not by adding a custom field just to identify them as a vendor/hospital.


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34 comments · newest first
DA
Daron 4 days ago
I think A and C are the best choices.
CA
Carin 9 days ago
This question is tricky.
AL
Alease 14 days ago
Both options help streamline the process.
SU
Susana 20 days ago
Exactly! We need to identify hospitals easily.
RE
Reid 25 days ago
D is important for organizing the Address Book.
MI
Misty 30 days ago
B makes sense for defining roles.
SU
Susana 1 month ago
I prefer B and D.
AL
Alease 1 month ago
A new Hospital contact subtype is essential for clarity.
MI
Misty 2 months ago
Why A?
AL
Alease 2 months ago
I think A and C are the best choices.
RE
Reid 2 months ago
This question is tricky.
HO
Hollis 2 months ago
But C is essential for adding contacts directly.
JI
Jillian 2 months ago
Exactly! We need clarity in the Address Book.
EM
Emilio 2 months ago
D helps in identifying hospitals clearly.
HE
Heike 3 months ago
B is important for defining roles.
JI
Jillian 3 months ago
I prefer B and D.
HO
Hollis 3 months ago
A allows us to categorize hospitals better.
EM
Emilio 3 months ago
Why A?
HO
Hollis 3 months ago
I think A and C are the best choices.
HE
Heike 3 months ago
This question is tricky.
VA
Vallie 4 months ago
I thought we already had a way to identify hospitals in the system?
DE
Denny 4 months ago
A new field on the incident screen sounds essential too.
JA
Janae 5 months ago
Wait, do we really need a new field for the Address Book?
ES
Essie 5 months ago
Totally agree, we need that role!
AN
Antonio 6 months ago
A new primary hospital role is definitely needed.
GE
Georgeanna 6 months ago
I thought we already had a hospital contact subtype?
LO
Louann 6 months ago
Don't forget about the Address Book update too!
CE
Celestine 6 months ago
Wait, do we really need a new field for that?
TA
Tasia 6 months ago
Totally agree, the role is essential!
JE
Jesusa 6 months ago
A new primary hospital role is definitely needed.
MA
Mabelle 7 months ago
I feel like the new field on the incident screen is definitely necessary, but I can't recall if we need to identify a vendor as a hospital in the Address Book.
SK
Skye 7 months ago
I'm a bit confused about whether we need a new Hospital contact subtype or a new field in the Address Book. They both seem relevant.
JA
Jamika 7 months ago
I remember a practice question that mentioned adding a new primary hospital role, so that might be one of the requirements here.
BI
Billye 7 months ago
I think we need to document a new field on the incident screen to add a contact with a role, but I'm not sure about the second requirement.
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