Google Professional Cloud DevOps Engineer Exam - Topic 9 Question 12 Discussion

Actual exam question for Google's Professional Cloud DevOps Engineer exam

Question #: 12
Topic #: 9

[All Professional Cloud DevOps Engineer Questions]

You are on-call for an infrastructure service that has a large number of dependent systems. You receive an alert indicating that the service is failing to serve most of its requests and all of its dependent systems with hundreds of thousands of users are affected. As part of your Site Reliability Engineering (SRE) incident management protocol, you declare yourself Incident Commander (IC) and pull in two experienced people from your team as Operations Lead (OLJ and Communications Lead (CL). What should you do next?

ALook for ways to mitigate user impact and deploy the mitigations to production.

BContact the affected service owners and update them on the status of the incident.

CEstablish a communication channel where incident responders and leads can communicate with each other.

DStart a postmortem, add incident information, circulate the draft internally, and ask internal stakeholders for input.

Show Suggested Answer

Suggested Answer: C

by Kerry at May 09, 2022, 02:15 PM

Limited Time Offer

25%

Off

Get Premium Professional Cloud DevOps Engineer Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Willard

4 months ago

I agree with Margery, user impact should be priority!

upvoted 0 times

...

Hubert

4 months ago

Wait, starting a postmortem right now? Seems too early.

upvoted 0 times

...

Leigha

4 months ago

Establishing a communication channel is a must!

upvoted 0 times

...

Ty

4 months ago

I think contacting service owners is crucial too.

upvoted 0 times

...

Margery

5 months ago

Definitely need to mitigate user impact first!

upvoted 0 times

...

Mauricio

5 months ago

Starting a postmortem right away feels too early. We should be focused on resolving the incident, not documenting it yet.

upvoted 0 times

...

Darrel

5 months ago

I remember practicing a similar scenario where we focused on mitigating user impact first. But I guess we need to coordinate with the team first?

upvoted 0 times

...

Daniel

5 months ago

I think we should definitely establish a communication channel first. It’s crucial for everyone to be on the same page during an incident.

upvoted 0 times

...

Carmen

5 months ago

I’m not entirely sure, but contacting the service owners seems important too. They need to know what’s going on, right?

upvoted 0 times

...

Sharee

5 months ago

This is a good question to test our understanding of hardware and software asset management. I'll need to think about the different ways the software allocations could be handled when the hardware is retired. I'll review the options and try to eliminate the ones that don't seem correct.

upvoted 0 times

...

Dexter

5 months ago

Hmm, I'm a bit confused. I thought the `kubect1 describe tkc dev-cluster` command might work, but I'm not sure if that's the right one. I'll have to double-check the Kubernetes CLI commands.

upvoted 0 times

...

Miss

5 months ago

I think the key here is that the user function needs to be able to handle the translation of commands across different technologies. Based on that, I'm going to go with option B - a customized knowledge module is the best way to achieve this.

upvoted 0 times

...