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Google Associate Google Workspace Administrator Exam - Topic 2 Question 18 Discussion

You've received multiple reports about a suspicious email from someone who is pretending to be from your organization's human resources department. The email is prompting employees to click a link for a password update. You want to remediate this sender's emails. What should you do?
A) Use the security investigation tool to search for users who received the suspicious email, and select Mark message as phishing.
B) Use the security investigation tool to action the suspicious email and select Mark message as spam.
C) Create an activity rule to alert administrators to similar emails from that sender.
D) Notify all employees and request that they report this email as spam.

Google Associate Google Workspace Administrator Exam - Topic 2 Question 18 Discussion

Actual exam question for Google's Associate Google Workspace Administrator exam
Question #: 18
Topic #: 2
[All Associate Google Workspace Administrator Questions]

You've received multiple reports about a suspicious email from someone who is pretending to be from your organization's human resources department. The email is prompting employees to click a link for a password update. You want to remediate this sender's emails. What should you do?

Show Suggested Answer Hide Answer
Suggested Answer: A

The security investigation tool allows you to search for and take action on suspicious emails within your organization. Marking the email as phishing helps to flag the email as malicious and prevents further emails from the same sender from being delivered to users' inboxes. This also ensures that the email is properly categorized for review and investigation by your security team.


by Evangelina at Mar 06, 2026, 08:39 PM

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Cordelia
12 hours ago
Why A?
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Aileen
6 days ago
I think option A is best.
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Truman
11 days ago
I disagree, marking it as spam won't help much.
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Melissa
16 days ago
C is a good idea, we need to prevent future issues.
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Terrilyn
2 months ago
Wait, how do we know it’s really from HR?
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Alva
2 months ago
I think D is important too, everyone should be aware.
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Lenna
2 months ago
Definitely A, marking it as phishing is crucial!
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An
3 months ago
B seems too weak, we need to take this seriously!
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Nydia
3 months ago
C is a good idea, we need to prevent future issues.
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Socorro
3 months ago
Wait, how do we know this isn't a legit email?
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Jose
3 months ago
I think D is important too, everyone should be aware!
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Mitsue
3 months ago
Definitely go with A, marking it as phishing is crucial.
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Kate
3 months ago
I definitely recall discussing the importance of alerting employees, but I wonder if just reporting it is enough without taking further action.
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Isreal
4 months ago
I'm a bit confused about whether marking it as spam is effective. I feel like phishing is more serious and needs a different approach.
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Ilona
4 months ago
I remember a practice question where we had to deal with a similar phishing attempt. I think creating an activity rule could help prevent future issues.
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Reiko
4 months ago
I think marking the message as phishing is the right move, but I'm not entirely sure if we should also notify everyone.
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