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What is the maximum possible number of assigned Rotating Patterns to an Agent?
Suggested Answer: B
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12 comments · newest first
ER
Ernest
12 months ago
I agree, 1 makes the most sense.
FR
Francis
1 year ago
Wait, 100? That seems too high.
JO
Jovita
1 year ago
No way, it's 0!
RO
Ronny
1 year ago
Definitely 2, right?
RO
Rory
1 year ago
I think it's 1.
RO
Royal
1 year ago
I vaguely recall that the maximum is 2, but I could be mixing it up with another concept.
AN
Andree
1 year ago
I feel like it could be 0, but that seems too low. I wish I had reviewed this topic more.
CA
Carmelina
1 year ago
I practiced a similar question where the answer was 1, so I’m leaning towards that for this one too.
LY
Lyda
1 year ago
I think I remember something about agents having a limit on patterns, but I'm not sure if it's 1 or 2.
JO
Jovita
1 year ago
Okay, let me break this down. Value streams and processes are what actually enable the delivery of services, so that seems like the most important dimension. Partners and suppliers, information/technology, and organizations/people are all supporting elements, but value streams are the core.
BE
Ben
1 year ago
The Urgency is about how much the incident disrupts normal service levels, right? So option B seems like the best answer here. I feel pretty confident about that.
MA
Maryln
1 year ago
Okay, the question is asking if individual end user language is a customizable option within the Okta Administrator Application. I'm pretty confident that the answer is yes, but I'll double-check the information to be sure.