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Genesys Exam GE0-806 Topic 7 Question 56 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 56
Topic #: 7
[All GE0-806 Questions]

Where in WFM Configuration Utility do you define business hours for a contact center?

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Suggested Answer: A, B, D

by Jerry at Sep 17, 2022, 01:04 PM

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Avery
18 days ago
This question is a real head-scratcher. I hope the answer isn't hidden in some obscure sub-menu called 'Magical Unicorn Settings' or something like that.
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Georgiann
6 days ago
A) Organization
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Fletcher
19 days ago
I'm going with Option B. It just makes sense that business hours would be part of the Activity Policies, you know, since they're related to the activities happening in the contact center.
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Cammy
20 days ago
Option D sounds promising, 'Contract Availability' could be the place to define business hours. Although, I'm kind of hungry, so my brain might not be functioning at full capacity right now.
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Hubert
21 days ago
Hmm, I'm not sure. Maybe it's in the Activity Policies section? That's where I'd expect to see something related to scheduling and availability.
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Tamesha
27 days ago
That makes sense, I see your point. Thanks for clarifying!
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Huey
1 months ago
I think it's Option C. Defining business hours seems like it would be part of the contract site rules, don't you think?
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Annita
1 days ago
I'll go with Option C as well, it does make sense to have it in the contract site rules.
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Colette
5 days ago
I think it's more likely to be under Activity Policies.
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Eve
7 days ago
I'm not sure, but it could also be under Organization.
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Mee
14 days ago
I think it's Option C. Defining business hours seems like it would be part of the contract site rules, don't you think?
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Carmelina
1 months ago
I disagree, I believe it's B) Activity Policies because it's related to defining contact center hours.
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Tamesha
1 months ago
I think the answer is A) Organization.
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