Where in WFM Configuration Utility do you define business hours for a contact center?
http://docs.genesys.com/Documentation/WM/8.1.2/Admin/AboutPol
Limited Time Offer
25%
Off
Darnell
1 day agoBilli
6 days agoDortha
12 days agoKati
17 days agoZack
22 days agoEvangelina
27 days ago