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Genesys GE0-806 Exam - Topic 7 Question 16 Discussion

An Agent requests a Specific shift using WFM web for Agents. Immediately after the request is sent the actual status reads "Not scheduled". What does this mean?
B) The request is granted, but the Agent has to wait until a schedule will be published
A) The request is granted, but the Agent has to wait until a schedule will be created
C) The request is declined because a schedule is not published for the requested day(s)
D) The request is declined because a schedule is already published

Genesys GE0-806 Exam - Topic 7 Question 16 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 16
Topic #: 7
[All GE0-806 Questions]

An Agent requests a Specific shift using WFM web for Agents. Immediately after the request is sent the actual status reads "Not scheduled". What does this mean?

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Suggested Answer: B

by Lizbeth at May 06, 2022, 01:07 AM

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Carla
8 months ago
Surprised it's not more straightforward! What a confusing status!
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Simona
9 months ago
I disagree, it's C for sure. No schedule means the request can't be fulfilled.
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Rana
9 months ago
Wait, how can it be "Not scheduled" if the request is granted?
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Nicolette
9 months ago
Definitely B, they just need to wait for the schedule to be published.
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Erasmo
9 months ago
I think it means the request is still pending.
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Krissy
9 months ago
I feel like we practiced a question similar to this, and it was about waiting for a schedule to be published. So maybe option B makes sense?
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Franklyn
9 months ago
I remember something about schedules needing to be published before requests are finalized. Could it be option C?
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Yolande
9 months ago
I think "Not scheduled" means the request is still pending, so maybe it’s option A? But I’m not entirely sure.
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Lucy
9 months ago
I’m confused. If the status is "Not scheduled," does that mean the request was declined? I’m leaning towards option D, but I’m not confident.
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Linette
9 months ago
Okay, I think I've got it. If the GCD is not available, the engine will use a local file-based copy and can still process requests that don't update the GCD. That sounds like option C to me.
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Gearldine
9 months ago
I'm a little confused on the difference between the options here. I'll need to re-read the question carefully and think through the security implications of each combination.
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Bernadine
9 months ago
Hmm, I'm not sure about this one. There are a few options that seem relevant, but I'm not confident which one is the best approach. I'll have to think it through carefully.
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Tresa
10 months ago
I remember something about the no role command, but I'm not sure if it should be in the feature-group or role configuration mode.
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