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Refer to the image shown: When opening the WFM Schedule Intra-Day view it looks like the image, what conclusion can you draw from this?
Suggested Answer: C
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30 comments · newest first
AN
Angelyn
11 months ago
Definitely a problem before 7AM too.
AR
Ardella
11 months ago
Wait, no Master Forecast? That seems odd!
ME
Merilyn
11 months ago
I think coverage is actually fine overall.
LA
Lajuana
12 months ago
Totally agree, that 2PM-3PM gap is concerning.
LI
Lindy
12 months ago
Looks like a coverage dip around 2PM.
CA
Casie
1 year ago
Coverage seems sufficient overall, but I guess it depends on how we define "sufficient." I might go with option C.
AN
Angelica
1 year ago
I’m uncertain about the Master Forecast option; I feel like we discussed that it could affect scheduling, but I can't recall the details.
LO
Lonny
1 year ago
I remember a practice question that mentioned dips in coverage, so I’m leaning towards option B about the 2PM - 3PM dip.
MA
Marva
1 year ago
I think there might be a coverage issue before 7AM and after 6PM, but I'm not entirely sure.
DO
Domonique
1 year ago
This seems straightforward. The coverage looks sufficient throughout the day, so I'll go with option C.
LU
Luisa
1 year ago
Based on the image, I'd say the problem is with coverage before 7AM and after 6PM. That's where the schedule looks the thinnest.
ER
Ernestine
1 year ago
I'm a bit confused by the question. Does it want me to identify all potential coverage problems or just the main one?
NO
Nobuko
1 year ago
The dip in coverage at 2PM - 3PM is definitely the most obvious thing I see. I'll make sure to focus on that in my answer.
TO
Tomoko
1 year ago
Hmm, this looks like a tricky one. I'll need to carefully analyze the schedule intra-day view to identify any potential coverage issues.
KR
Krissy
2 years ago
I think the answer is C) Coverage is sufficient because overall it looks balanced.
RE
Reed
2 years ago
I disagree, I believe the answer is B) There is a 'dip' in coverage at 2PM - 3PM.
SH
Shawnda
2 years ago
Coverage looks sufficient to me. Though I have to say, the graph looks like it was drawn by a toddler with a crayon. Whoever made this needs to up their design game.
EL
Elke
2 years ago
Aha! I see a 'dip' in coverage at 2PM - 3PM. Maybe that's when everyone's out for their lunch break and trying to sneak in a nap.
DE
Desirae
2 years ago
C) Coverage is sufficient
DI
Diane
2 years ago
B) There is a 'dip' in coverage at 2PM - 3PM
TA
Tammy
2 years ago
A) There is a problem with coverage before 7AM and 6PM
MA
Madonna
2 years ago
C) Coverage is sufficient
TA
Tayna
2 years ago
B) There is a 'dip' in coverage at 2PM - 3PM
GE
Gertude
2 years ago
A) There is a problem with coverage before 7AM and 6PM
CH
Christoper
2 years ago
I think the answer is A) There is a problem with coverage before 7AM and 6PM.
LI
Lindsey
2 years ago
Hmm, looks like there's a problem with coverage before 7AM and after 6PM. Guess the workforce is still hitting the snooze button or heading to the bar after their shift.
NO
Noemi
2 years ago
C) Coverage is sufficient
EL
Eleni
2 years ago
Maybe they need to adjust the schedule to cover those times better.
WI
Willie
2 years ago
B) There is a 'dip' in coverage at 2PM - 3PM
CA
Carrol
2 years ago
A) There is a problem with coverage before 7AM and 6PM