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In an In-Front of the Switch configuration using Genesys Framework, __________.
Suggested Answer: A
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43 comments · newest first
SH
Sharika
12 months ago
I heard the VCS can handle routing without the strategy info.
SH
Shenika
12 months ago
A connection with the IVR Server is definitely needed.
JE
Jean
1 year ago
Wait, I thought ANI was more important for starting calls?
ST
Staci
1 year ago
Totally agree, that's crucial for routing!
KA
Katie
1 year ago
The DNIS must be delivered to the VCS with the call.
DA
Daren
1 year ago
ANI seems crucial for starting calls, but I wonder if it's really required in the In-Front of the Switch configuration.
GE
Gerri
1 year ago
I feel like we discussed the IVR connection in class, but I can't recall if it's mandatory in this setup.
CO
Colby
1 year ago
I think the VCS does get call routing info from the strategy, but I'm not entirely sure if that's the only thing it relies on.
CR
Crista
1 year ago
I remember something about DNIS being important for routing, so maybe option B is the right choice here.
MO
Moon
1 year ago
The paperclip is the obvious choice here. That's the standard icon for attachments across most email apps. I'm confident that's the right answer.
JA
Jamika
1 year ago
Okay, I know the basics of IPS, so I should be able to identify the two correct components.
EM
Emeline
1 year ago
This seems like a good opportunity to apply my understanding of the accounting principles and system configuration options. I'll carefully analyze the requirements and options to determine the optimal solution.
VA
Vanda
1 year ago
I think I'll just ask the Genesys fairy for the answer. Maybe they'll sprinkle some magic Genesys dust on me and the solution will become clear.
GO
Goldie
1 year ago
This question is making my head spin. I bet the developers who wrote this exam were having a good laugh when they came up with these options.
WI
Willis
1 year ago
Actually, I think a connection with the IVR Server is required.
BR
Brande
1 year ago
No, I believe the DNIS must be delivered to the VCS with the call.
CA
Carman
1 year ago
I think the VCS receives all call routing information from the strategy.
WI
Winifred
1 year ago
I know, these options are so confusing.
LU
Lucia
1 year ago
Seriously, who came up with these answer choices? They're all equally confusing. I'll just close my eyes and pick one at random.
RE
Rene
1 year ago
I'm not sure, but I think a connection with the IVR Server is required.
MA
Maynard
1 year ago
I believe the DNIS must be delivered to the VCS with the call.
KA
Katie
1 year ago
I think the VCS receives all call routing information from the strategy.
LA
Laurel
2 years ago
Wait, do we need the ANI to start the call? That seems a bit odd. I'll go with option B to be safe.
KA
Kallie
1 year ago
User 4: Sounds good, let's go with option B then.
SA
Salena
1 year ago
User 3: I agree, let's go with option B to be safe.
TR
Trinidad
1 year ago
User 2: Yeah, that sounds right. Option B seems like the safest choice.
MI
Ming
1 year ago
User 1: I think the DNIS must be delivered to the VCS with the call.
BO
Bobbye
1 year ago
Let's go with option B then.
HO
Howard
1 year ago
I agree, option B seems like the most logical choice.
GR
Gracia
1 year ago
Definitely, it's better to be safe than sorry.
DO
Doug
1 year ago
That's a good point, it's better to be safe.
DE
Delila
1 year ago
Yeah, that's probably the safest option to go with.
LO
Louann
1 year ago
I think the DNIS must be delivered to the VCS with the call.
MA
Maile
1 year ago
I think the DNIS must be delivered to the VCS with the call.
TR
Trinidad
2 years ago
Hmm, I'm not too sure about this one. I guess I'll just go with option C and hope for the best. A connection with the IVR Server sounds like it could be relevant.
RO
Robt
1 year ago
I'm going to choose option D. ANI is required to initiate or begin the call.
AN
Angelo
1 year ago
I agree with you, option C seems like a good choice. A connection with the IVR Server is required.
MA
Mariann
1 year ago
I'm going with option B. The DNIS must be delivered to the VCS with the call.
TH
Thaddeus
2 years ago
I think option A is the correct choice. The VCS receives all call routing information from the strategy.
BE
Beckie
2 years ago
I think option B is the correct answer. The DNIS must be delivered to the VCS with the call in an In-Front of the Switch configuration using Genesys Framework.
KA
Kami
2 years ago
But don't we also need the DNIS to be delivered to the VCS with the call? Maybe the answer is B) instead.
TI
Timothy
2 years ago
I agree with Tamie, because in an In-Front of the Switch configuration, the VCS is responsible for call routing.
TA
Tamie
2 years ago
I think the answer is A) The VCS receives all call routing information from the strategy.