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Genesys
GE0-803: Genesys System Consultant, Voice Platform

Genesys GE0-803 Exam

Certification Provider: Genesys

Exam Name: Genesys System Consultant, Voice Platform

Duration: 80 Minutes

Number of questions in our database: 122

Exam Version: Nov. 17, 2023

GE0-803 Exam Official Topics:

Topic 1: Describe key considerations when planning a GVP 8 deployment/ GVP architecture and required application dependencies
Topic 2: Explain the features and benefits of using a Genesys Voice Platform Solution/ Overview of voice self-service solution deployments
Topic 3: Configure Windows settings on each GVP hostoAssign GVP host names and IP/ Genesys Voice Platform version 8Product Overview
Topic 4: Framework 8 and GVP InterfacesoGenesys SIP Server as a media interface/ Create Application ObjectsoConfigure dedicated SIP ports in Genesys Administrator
Topic 5: Explain how Genesys Management Framework and the CIM Platform handle interactions for GVP 8/ GVP components that are integrated with third-party products
Topic 6: Explain MetadataoDefine how to integrate GVP with a network management system through SNMP/ Configure the GVP components for a new install
Topic 7: Describe the Genesys Voice Platform Solution/ Overview of Genesys Voice Platform Architecture
Topic 8: Using GVP 8 with Framework 8oIdentify the GVP prerequisites/ Genesys Management Framework 8, CIM Platform and GVP 8
Topic 9: Identify the recommended steps needed to prepare the environment before installing GVP 8/ Describe the GVP 8 components and functions
Topic 10: Demonstrate the understanding of how to prepare the environment for a new GVP 8 installation/ Describe GVP 8 hardware and software requirements

Free Genesys GE0-803 Exam Actual Questions

The questions for GE0-803 were last updated On Nov. 17, 2023

Question #1

Is it necessary to declare and configure IVR-TServer in CME when the IVR is in a Behind configuration? Choose the best statement.

AIt is not necessary to declare it in CME

BIt must be declared to configure the IVR Server options (gli_server_group_1, IServer et IServerGLMSap)

CIt must be declared because it is a part of IVR Server. But it have not to be configured

Reveal Solution Hide Solution

Correct Answer: B

Question #2

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

AIVR Server is unable to contact the Solution Control Interface (SCI)

BIVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call

CIVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

DIVR Server component cannot communicate with the Web Server

Reveal Solution Hide Solution

Correct Answer: B

Question #3

What is the maximum size and number of files that can be locally cached using CnInet?

ANo limit and 8,192 files

BNo limit and 65,536 files

C1 GB and 16,384 files

D4 GB and 16,384 files

Reveal Solution Hide Solution

Correct Answer: D

Question #4

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

AIVR Server is unable to contact the Solution Control Interface (SCI)

BIVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call

CIVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

DIVR Server component cannot communicate with the Web Server

Reveal Solution Hide Solution

Correct Answer: B

Question #5

Based on the Popgateway1.log shown, what event occurred?

A'Grandprize.vox' failed to download. No audio file was played.

BThe caller hung up

CThe voice application crashed. No more pages were fetched from web server.

DSpeech recognition was not successful

Reveal Solution Hide Solution

Correct Answer: A

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