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For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?
Suggested Answer: B
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30 comments · newest first
GR
Graciela
11 months ago
Yeah, I agree with D. That’s how it works in most setups!
AS
Ashleigh
11 months ago
Wait, is it really D? I always thought it was more complicated than that!
AR
Arthur
11 months ago
Option C makes sense, but I’m not sure if it’s the most common.
NO
Noah
12 months ago
I thought it was B, the Dialogic board. Seems like a solid choice too.
RE
Reed
12 months ago
It's definitely option D, right? VCS goes straight to the ACD.
MA
Marguerita
1 year ago
I have a vague memory of VCS making requests to the Dialogic board, but I’m not confident about that option either.
IR
Irma
1 year ago
I feel like it might be related to a route point and the strategy, but I can't recall the specifics.
LA
Lashaunda
1 year ago
I remember practicing a similar question where VCS interacted with the ACD/PBX directly. Could that be the answer here?
CL
Clemencia
1 year ago
I think DNIS is obtained through a request to the T-Server, but I'm not completely sure if that's the right answer.
CR
Cristal
1 year ago
I remember learning about this in class. The DNIS is obtained through a route point corresponding to the appropriate strategy, which is option C. I'm confident that's the right answer.
NY
Nydia
1 year ago
I'm honestly not too sure about this one. The options all seem plausible, but I don't have a strong feeling for which is the correct answer. I'll have to make an educated guess and move on.
GE
Georgeanna
1 year ago
Okay, I've got this. In a Behind-the-Switch VCS setup, the DNIS is obtained through a request from VCS to the T-Server via the IVR Server. That's option A, so I'm going with that.
LA
Lashandra
1 year ago
I think this is a tricky question, but I'm going to try to break it down step-by-step. The key seems to be understanding how DNIS is obtained in a Behind-the-Switch VCS deployment using the Genesys Framework.
HA
Haley
1 year ago
Hmm, I'm a bit confused on this one. I know VCS is involved, but I'm not sure about the specifics of how it interacts with the other components like the T-Server and IVR Server. I'll need to review my notes on Genesys Framework architecture.
DA
Daniel
1 year ago
Thin reclamation, huh? That sounds like it could be related to storage optimization. I'm going to focus on the daemons that deal with storage and volume management.
MA
Mariann
1 year ago
I bet the correct answer is 'E) All of the above, because Genesys loves to make things complicated.'
TO
Tori
1 year ago
C) A route point corresponding to the appropriate strategy
AS
Ashton
1 year ago
B) VCS requests to the Dialogic telephony board
MA
Marti
1 year ago
A) VCS request to the T-Server via IVR Server
GE
German
1 year ago
Come on, it's got to be A. The VCS is getting the DNIS from the T-Server through the IVR Server, that's how it works in a Genesys deployment.
LA
Lanie
2 years ago
Haha, this question is making my head spin! I'm going to go with B just to see what happens. At least it's not asking about configuring a Dialogic board, right?
CA
Candra
1 year ago
User 4: Let's see if B) VCS requests to the Dialogic telephony board is the correct answer.
MA
Malcom
1 year ago
User 3: I believe it's D) VCS request directly to the ACD/PBX.
DO
Dominga
1 year ago
User 2: I'm not sure, but I'll go with C) A route point corresponding to the appropriate strategy.
DE
Destiny
1 year ago
User 1: I think the answer is A) VCS request to the T-Server via IVR Server.
GE
Georgeanna
2 years ago
Hmm, I'm not so sure. The question mentions Genesys Framework, so I'm leaning towards C as the route point might be the way to go.
AN
An
2 years ago
I think D is the correct answer here. The VCS should be able to directly request the DNIS from the ACD/PBX in a Behind-the-Switch deployment.
SH
Shannan
2 years ago
Hmm, that's interesting. Can you explain why you think that?
WI
Willetta
2 years ago
I disagree, I believe the answer is C) A route point corresponding to the appropriate strategy.
SH
Shannan
2 years ago
I think the answer is A) VCS request to the T-Server via IVR Server.