Genesys Exam GE0-803 Topic 5 Question 72 Discussion

Actual exam question for Genesys's GE0-803 exam

Question #: 72
Topic #: 5

For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?

AVCS request to the T-Server via IVR Server

BVCS requests to the Dialogic telephony board

CA route point corresponding to the appropriate strategy

DVCS request directly to the ACD/PBX

Show Suggested Answer

Suggested Answer: B

by Alica at Sep 18, 2024, 12:30 AM

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Lanie

9 hours ago

Haha, this question is making my head spin! I'm going to go with B just to see what happens. At least it's not asking about configuring a Dialogic board, right?

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Georgeanna

4 days ago

Hmm, I'm not so sure. The question mentions Genesys Framework, so I'm leaning towards C as the route point might be the way to go.

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An

5 days ago

I think D is the correct answer here. The VCS should be able to directly request the DNIS from the ACD/PBX in a Behind-the-Switch deployment.

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Shannan

18 days ago

Hmm, that's interesting. Can you explain why you think that?

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Willetta

21 days ago

I disagree, I believe the answer is C) A route point corresponding to the appropriate strategy.

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Shannan

23 days ago

I think the answer is A) VCS request to the T-Server via IVR Server.

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