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Genesys GCX-ARC Exam - Topic 2 Question 47 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 47
Topic #: 2
[All GCX-ARC Questions]

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named ''Welcome'' that adds the audio within the .wav file under the English (United States) (en-us) language.

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Suggested Answer: B

https://help.mypurecloud.com/articles/acd-evaluation-routing-methods/

by Chanel at Mar 06, 2025, 10:40 AM

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Carin
3 months ago
B is interesting, but I don't think it's the standard format.
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Chanel
3 months ago
Wait, why is there an underscore in D? Seems weird.
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Maryann
3 months ago
A seems off, I don't like the space in it.
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Shawnee
4 months ago
I agree, D looks right to me.
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Fletcher
4 months ago
I think it's definitely D!
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Joana
4 months ago
I'm a bit confused about the placement of the language code. I thought it should be at the end, but I'm not entirely sure.
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Hubert
4 months ago
I practiced a similar question, and I feel like "prompt_user_Welcome_en-us" makes the most sense. So, I might go with D.
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Jesse
4 months ago
I remember something about using slashes for language codes, but I'm not sure if it should be before or after the name.
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Hyun
5 months ago
I think the naming convention should have underscores instead of spaces, so maybe it's B or D?
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Avery
5 months ago
I'm pretty confident the answer is D, "prompt_user_Welcome_en-us". The question specifies the admin wants to create a user prompt, and the naming convention with underscores between the elements seems to be the standard format they're looking for.
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Natalie
5 months ago
Okay, let me break this down. The prompt name is "Welcome", the language is English (United States), and it's a user prompt. So I'm thinking option B, "prompt_user_Welcome/en-us", might be the right choice here. The underscores and forward slash seem to match the requirements.
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Shelba
5 months ago
Hmm, I'm a little unsure about this one. I know the admin wants to create a user prompt named "Welcome" with audio in the .wav file under the English (United States) language, but I'm not sure if the naming convention should have underscores or not. I'll have to think this through carefully.
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Lacey
5 months ago
This one seems pretty straightforward. I think the correct naming convention is option D, "prompt_user_Welcome_en-us".
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Lili
10 months ago
Option D is the way to go. Anything less would be a prompt-astrophe.
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Charlesetta
9 months ago
Yes, D) prompt_user_Welcome_en-us is the correct format for the user prompt.
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Jenifer
9 months ago
I agree, D) prompt_user_Welcome_en-us is the right choice for the bulk import prompt.
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Brandon
9 months ago
I think the correct naming convention is D) prompt_user_Welcome_en-us
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Latonia
10 months ago
Emily
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Melvin
10 months ago
I'm not sure, but I think A) prompt user Welcome/en-us could also be a valid option since it clearly identifies the prompt and language.
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Devorah
11 months ago
I agree with Mitsue, D) prompt_user_Welcome_en-us makes sense because it follows the format of prompt_user_PromptName_LanguageCode.
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Mitsue
11 months ago
I think the correct naming convention is D) prompt_user_Welcome_en-us.
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