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Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named ''Welcome'' that adds the audio within the .wav file under the English (United States) (en-us) language.
Suggested Answer: B
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https://help.mypurecloud.com/articles/acd-evaluation-routing-methods/
21 comments · newest first
CA
Carin
11 months ago
B is interesting, but I don't think it's the standard format.
CH
Chanel
11 months ago
Wait, why is there an underscore in D? Seems weird.
MA
Maryann
11 months ago
A seems off, I don't like the space in it.
SH
Shawnee
12 months ago
I agree, D looks right to me.
FL
Fletcher
12 months ago
I think it's definitely D!
JO
Joana
1 year ago
I'm a bit confused about the placement of the language code. I thought it should be at the end, but I'm not entirely sure.
HU
Hubert
1 year ago
I practiced a similar question, and I feel like "prompt_user_Welcome_en-us" makes the most sense. So, I might go with D.
JE
Jesse
1 year ago
I remember something about using slashes for language codes, but I'm not sure if it should be before or after the name.
HY
Hyun
1 year ago
I think the naming convention should have underscores instead of spaces, so maybe it's B or D?
AV
Avery
1 year ago
I'm pretty confident the answer is D, "prompt_user_Welcome_en-us". The question specifies the admin wants to create a user prompt, and the naming convention with underscores between the elements seems to be the standard format they're looking for.
NA
Natalie
1 year ago
Okay, let me break this down. The prompt name is "Welcome", the language is English (United States), and it's a user prompt. So I'm thinking option B, "prompt_user_Welcome/en-us", might be the right choice here. The underscores and forward slash seem to match the requirements.
SH
Shelba
1 year ago
Hmm, I'm a little unsure about this one. I know the admin wants to create a user prompt named "Welcome" with audio in the .wav file under the English (United States) language, but I'm not sure if the naming convention should have underscores or not. I'll have to think this through carefully.
LA
Lacey
1 year ago
This one seems pretty straightforward. I think the correct naming convention is option D, "prompt_user_Welcome_en-us".
LI
Lili
1 year ago
Option D is the way to go. Anything less would be a prompt-astrophe.
CH
Charlesetta
1 year ago
Yes, D) prompt_user_Welcome_en-us is the correct format for the user prompt.
JE
Jenifer
1 year ago
I agree, D) prompt_user_Welcome_en-us is the right choice for the bulk import prompt.
BR
Brandon
1 year ago
I think the correct naming convention is D) prompt_user_Welcome_en-us
LA
Latonia
2 years ago
Emily
ME
Melvin
2 years ago
I'm not sure, but I think A) prompt user Welcome/en-us could also be a valid option since it clearly identifies the prompt and language.
DE
Devorah
2 years ago
I agree with Mitsue, D) prompt_user_Welcome_en-us makes sense because it follows the format of prompt_user_PromptName_LanguageCode.
MI
Mitsue
2 years ago
I think the correct naming convention is D) prompt_user_Welcome_en-us.