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Genesys Exam GCX-ARC Topic 2 Question 47 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 47
Topic #: 2
[All GCX-ARC Questions]

Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named ''Welcome'' that adds the audio within the .wav file under the English (United States) (en-us) language.

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Suggested Answer: B

https://help.mypurecloud.com/articles/acd-evaluation-routing-methods/

by Chanel at Mar 06, 2025, 10:40 AM

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Lili
2 months ago
Option D is the way to go. Anything less would be a prompt-astrophe.
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Charlesetta
28 days ago
Yes, D) prompt_user_Welcome_en-us is the correct format for the user prompt.
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Jenifer
1 months ago
I agree, D) prompt_user_Welcome_en-us is the right choice for the bulk import prompt.
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Brandon
1 months ago
I think the correct naming convention is D) prompt_user_Welcome_en-us
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Latonia
2 months ago
Emily
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Melvin
3 months ago
I'm not sure, but I think A) prompt user Welcome/en-us could also be a valid option since it clearly identifies the prompt and language.
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Devorah
3 months ago
I agree with Mitsue, D) prompt_user_Welcome_en-us makes sense because it follows the format of prompt_user_PromptName_LanguageCode.
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Mitsue
3 months ago
I think the correct naming convention is D) prompt_user_Welcome_en-us.
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