Genesys Exam GCP-GCX Topic 1 Question 8 Discussion

Actual exam question for Genesys's Genesys Cloud CX Certified Professional - Consolidated exam

Question #: 8
Topic #: 1

Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)

AThe DID number and extension are not listed in the DID or extension pools.

BThe DID number and extension are considered the same numbers and entered into the same phone.

CThe user does not have the proper license type, roles, and permissions.

DThe DID number and the extension do not have the same last 4 digits.

Show Suggested Answer

Suggested Answer: A, C

by Amie at Apr 02, 2023, 07:58 PM

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