Discuss Genesys GCP-GCX Exam Topic 1 Question 22

Once you create a custom field on your profile, it cannot be deleted from the Admin interface

ATrue

BFalse

Suggested Answer: B

In Genesys Cloud CX, while custom fields allow for tailored data collection and reporting, they can be managed through the Admin interface. This includes the ability to delete custom fields if they are no longer needed, ensuring that the system remains relevant and uncluttered with obsolete data fields. Administrators have the flexibility to modify and delete custom fields to adapt to changing business requirements.

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22 comments · newest first

Laticia 11 months ago

I thought it was possible to edit or delete.

Jamey 11 months ago

Yup, can't remove it from Admin.

Dion 11 months ago

Wait, really? That seems a bit harsh!

Glen 12 months ago

I disagree, I thought you could delete it.

Shawn 12 months ago

That's true, once it's there, it's there!

Rosita 1 year ago

I remember discussing the limitations of custom fields, but I can't recall if deletion was one of them. I guess I’ll go with True just to be safe.

Geraldo 1 year ago

I’m a bit confused because I thought once you create a custom field, it stays there permanently. But I might be mixing it up with another topic.

Albina 1 year ago

I feel like we practiced a question similar to this, and it mentioned that custom fields could be removed. So I’m leaning towards False.

Alishia 1 year ago

I think I remember something about custom fields being editable, but I'm not sure if they can be deleted.

Dalene 1 year ago

I'm a bit confused by the wording here. I'll need to re-read the question a few times.

Frederica 1 year ago

Okay, let me break this down step-by-step. I think I can figure this out.

Karan 1 year ago

I'm pretty sure I know the answer to this, but I want to double-check my understanding.

Gregg 1 year ago

Hmm, this seems like a tricky one. I'll need to think it through carefully.

Glory 1 year ago

This seems straightforward. I'm confident I can answer this correctly.

Chuck 1 year ago

I'm a bit confused by this one. There are a lot of different commands to choose from, and I'm not sure which ones are the right ones to use. I'll have to think this through step-by-step.

Mozell 1 year ago

Hmm, I'm a bit unsure about this one. I know there are different types of employee benefits, but I'm not totally clear on the distinction between them. I'll have to think it through.

Aja 1 year ago

From what I recall, there should be at least one case for each boundary, which makes me think we might be looking at 10 test cases here.

Ernest 1 year ago

I think I read somewhere the premium can also vary with market sentiment. If everyone's worried about BIC, a negative surprise might explain a higher premium like $3.18, but I'm not entirely sure about that.

Aja 2 years ago

I agree with Dino too. It's always good to be able to make changes when necessary.

Rikki 2 years ago

I side with Dino on this one. It's important to have the flexibility to manage custom fields.

Dino 3 years ago

I disagree, I believe the answer is False. You can always delete a custom field if needed.

Denna 3 years ago

I think the answer is True because once you create a custom field, it's permanent.

Genesys GCP-GCX Exam - Topic 1 Question 22 Discussion