Genesys GCP-GCX Exam - Topic 1 Question 22 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 22
Topic #: 1

Once you create a custom field on your profile, it cannot be deleted from the Admin interface

ATrue

BFalse

Show Suggested Answer

Suggested Answer: B

In Genesys Cloud CX, while custom fields allow for tailored data collection and reporting, they can be managed through the Admin interface. This includes the ability to delete custom fields if they are no longer needed, ensuring that the system remains relevant and uncluttered with obsolete data fields. Administrators have the flexibility to modify and delete custom fields to adapt to changing business requirements.

by Roslyn at Mar 07, 2024, 08:48 AM

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Laticia

9 months ago

I thought it was possible to edit or delete.

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Jamey

9 months ago

Yup, can't remove it from Admin.

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Dion

9 months ago

Wait, really? That seems a bit harsh!

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Glen

10 months ago

I disagree, I thought you could delete it.

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Shawn

10 months ago

That's true, once it's there, it's there!

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Rosita

10 months ago

I remember discussing the limitations of custom fields, but I can't recall if deletion was one of them. I guess I’ll go with True just to be safe.

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Geraldo

10 months ago

I’m a bit confused because I thought once you create a custom field, it stays there permanently. But I might be mixing it up with another topic.

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Albina

11 months ago

I feel like we practiced a question similar to this, and it mentioned that custom fields could be removed. So I’m leaning towards False.

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Alishia

11 months ago

I think I remember something about custom fields being editable, but I'm not sure if they can be deleted.

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Dalene

11 months ago

I'm a bit confused by the wording here. I'll need to re-read the question a few times.

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Frederica

11 months ago

Okay, let me break this down step-by-step. I think I can figure this out.

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Karan

11 months ago

I'm pretty sure I know the answer to this, but I want to double-check my understanding.

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Gregg

11 months ago

Hmm, this seems like a tricky one. I'll need to think it through carefully.

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Glory

11 months ago

This seems straightforward. I'm confident I can answer this correctly.

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Chuck

11 months ago

I'm a bit confused by this one. There are a lot of different commands to choose from, and I'm not sure which ones are the right ones to use. I'll have to think this through step-by-step.

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Mozell

11 months ago

Hmm, I'm a bit unsure about this one. I know there are different types of employee benefits, but I'm not totally clear on the distinction between them. I'll have to think it through.

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Aja

11 months ago

From what I recall, there should be at least one case for each boundary, which makes me think we might be looking at 10 test cases here.

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Ernest

11 months ago

I think I read somewhere the premium can also vary with market sentiment. If everyone's worried about BIC, a negative surprise might explain a higher premium like $3.18, but I'm not entirely sure about that.

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Aja

2 years ago

I agree with Dino too. It's always good to be able to make changes when necessary.

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Rikki

2 years ago

I side with Dino on this one. It's important to have the flexibility to manage custom fields.

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Dino

2 years ago

I disagree, I believe the answer is False. You can always delete a custom field if needed.

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Denna

2 years ago

I think the answer is True because once you create a custom field, it's permanent.

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