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When a client asks for personal information about their friend which happens to be a client, the correct response should be _______________.
Suggested Answer: D
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When a client asks about the private matters of a common client/friend, they are trying to fill a gap that a massage therapist, as a professional, should not fill. The massage therapist may think the client making the request for information will respect the therapist for divulging privileged information but they will ultimately grow to distrust the therapist's adherence to client confidentiality. The best answer is one that puts the focus back on them.
30 comments · newest first
LE
Leonor
6 months ago
I’m leaning towards B. Protecting clients is priority.
KE
Kenny
6 months ago
A is a bad idea. Confidentiality is key.
VA
Valentin
6 months ago
D could work too. Redirecting is smart.
GE
Gerald
6 months ago
C seems tempting, but it’s risky. Better to protect privacy.
ME
Melda
7 months ago
I agree, B feels safest. No need to share.
GI
Gilma
7 months ago
I think the answer is B. Just end the conversation.
GO
Goldie
7 months ago
Turning the focus back on them sounds smart!
PA
Pamella
8 months ago
Wait, are we really allowed to discuss anything at all?
DA
Dante
8 months ago
No way, you can't just share info like that!
LE
Lenora
8 months ago
I think it's okay to share some details, right?
MI
Mila
8 months ago
Definitely should end the conversation.
ON
Oneida
8 months ago
B is the way to go. Gotta keep those client secrets safe!
GE
Gene
8 months ago
I agree, B is the right answer. Can't disclose private details.
MU
Murray
9 months ago
Definitely B. Sharing client info is a big no-no.
HI
Hillary
9 months ago
I vaguely recall that we shouldn't share any personal info about clients. So, I guess B could be the safest option?
SK
Skye
9 months ago
I'm torn between A and C. Discussing some details seems risky, but I don't want to just shut them down either.
AR
Aretha
9 months ago
Ah, I see what they're getting at. The right move is to maintain confidentiality and find a way to shift the focus, so I'll go with D.
CL
Clarinda
9 months ago
Ugh, these ethics questions are the worst. I'm just going to go with C and hope for the best.
MI
Mignon
9 months ago
I'm a little unsure here. I want to say B, but D also seems like it could work to redirect the focus. Gotta review the code of conduct again.
GE
German
10 months ago
Option B is the correct response. We must protect client confidentiality.
CO
Cordie
10 months ago
I feel like I've seen a similar question before, and it was about redirecting the conversation. Maybe D is the right choice?
MI
Micheline
10 months ago
I think the answer might be B, but I'm not entirely sure. I remember something about confidentiality being really important.
CA
Carey
10 months ago
Haha, option A - "discuss the details"? What were they thinking?!
TI
Timothy
11 months ago
Okay, I've got this. The answer is clearly B - end the conversation. Can't disclose any client info, period.
PA
Pansy
11 months ago
Hmm, this is a tricky one. I'll need to think carefully about the ethical implications and client confidentiality.
JO
Jodi
5 months ago
Then we have to stand firm on privacy.
DE
Deandrea
5 months ago
But what if they insist on knowing?
BO
Bong
6 months ago
Option D sounds good, redirecting the focus.
DO
Dottie
6 months ago
Yeah, we can't just share info like that.
CA
Catrice
10 months ago
I think it's definitely about confidentiality.