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An organization is reporting slow performance accessing their Intranet website, hosted in a public cloud. All employees use a single Proxy Server with the public IP of 104.219.110.168 to connect to the Internet. What should the BIG-IP Administrator of the Intranet website do to fix this issue?
This scenario describes a classic network performance issue known as the 'Mega-Proxy' problem. When an organization routes all employee traffic through a single proxy server, the BIG-IP sees thousands of unique users as having the exact same source IP address. If the administrator has configured 'Source Address Affinity' persistence, the BIG-IP will correctly follow the rule but incorrectly route all users to the same single backend pool member. This creates a severe load imbalance where one server is overwhelmed while others remain idle, leading to poor application response times. To resolve this, the administrator must change the persistence profile to 'HTTP Cookie'. Cookie-based persistence allows the BIG-IP to place a unique identifier in each user's browser, allowing the system to distinguish between individual sessions even if they share the same source IP. This fix ensures that traffic is distributed evenly across the pool members, restoring4 the expect5ed load balancing functionality and resolving the slow performance reported by users behind the corporate proxy.