ZYXS has been selected as the service integrator. They will also provide some hosted application services, using ZYXD as a subcontractor. ZYXS will also provide a central service desk for the SIAM ecosystem.
Considering ZYXS, which factor is most critical to the success of SIAM?
Introduction:
The complexity of the governance framework in a SIAM ecosystem can be influenced by various factors.
Analyzing the Options:
Option A:
ZYX's merger with a Japanese competitor.
Mergers typically introduce significant complexity due to differences in organizational cultures, processes, and systems.
Option B:
ZYXD's job descriptions and operating procedures.
While relevant, this does not add as much complexity as a merger.
Option C:
ZYXG's IT strategy and local service providers.
Important, but not as impactful on governance complexity as a merger.
Option D:
ZYXUK's lack of attendance at the Change Approval Forum.
Significant for specific processes but not the most complex factor overall.
Conclusion:
Option A (ZYX's merger with a Japanese competitor) will contribute most to the complexity of the governance framework due to the integration challenges it poses.
Tamar
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