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Exin ITSM20FB Exam - Topic 8 Question 16 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 16
Topic #: 8
[All ITSM20FB Questions]

What is required for an implementation of IT Service Management to be successful?

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Suggested Answer: D

by Marvel at May 10, 2022, 02:05 AM

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Stacey
5 months ago
Surprised that management buy-in isn't the only factor!
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Marilynn
5 months ago
Really? A specialist department? Not sure that’s necessary.
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Trinidad
5 months ago
I think involvement at all levels is key!
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Horace
5 months ago
A top-down approach is crucial for success.
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Ezekiel
6 months ago
Definitely need buy-in from the operational teams!
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Alaine
6 months ago
I'm a bit uncertain about the need for a specialist department; it seems like it could help, but I'm not sure if it's essential.
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Merri
6 months ago
I feel like we practiced a question similar to this, and I think involving everyone at all levels is key for success.
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Ria
6 months ago
I think buy-in from the operational levels is crucial, especially since they are the ones who will actually implement the processes.
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Tammi
6 months ago
I remember discussing the importance of a top-down approach in our study group, but I'm not entirely sure if it's the only factor that matters.
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France
6 months ago
Option C seems like the way to go here. Creating a segment from the visit container should give me the most accurate data.
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Moon
6 months ago
This question seems to be asking about the order of priority for physical security controls. I think the key is to focus on the word "first" in the question. That suggests we need to identify the control that should be implemented before the others.
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Aretha
6 months ago
I think the answer is B, but I'm not 100% sure. I'll make sure to double-check the information on form options and advanced thank you pages before submitting my answer.
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