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Exin ITSM20FB Exam - Topic 6 Question 39 Discussion

Which process aims to prevent incidents resulting from changes to the IT infrastructure?
B) Change Management
A) Availability Management
C) Incident Management
D) Problem Management

Exin ITSM20FB Exam - Topic 6 Question 39 Discussion

Actual exam question for Exin's ITSM20FB exam
Question #: 39
Topic #: 6
[All ITSM20FB Questions]

Which process aims to prevent incidents resulting from changes to the IT infrastructure?

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Suggested Answer: B

by Krissy at May 06, 2022, 02:10 AM

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Karon
7 months ago
Change Management prevents issues from changes in IT.
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Kimi
8 months ago
Really? I always thought it was Problem Management.
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Dortha
8 months ago
Change Management is the right answer, no doubt!
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Felix
8 months ago
I thought it was Incident Management?
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Meaghan
8 months ago
Definitely Change Management!
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Narcisa
8 months ago
I recall that Change Management is supposed to minimize risks from changes, so I’m leaning towards that option.
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Joesph
8 months ago
Change Management sounds right, but I feel like I mixed it up with Availability Management in some practice questions.
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Curt
8 months ago
I'm not entirely sure, but I remember something about Incident Management being more reactive rather than preventive.
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Matilda
8 months ago
I think the answer might be Change Management since it deals with how changes are implemented to avoid issues.
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Adria
8 months ago
Okay, I've got a strategy here. The question is asking about what the Agile practitioner should have done, so I need to focus on the right proactive steps to take with stakeholders. I think options A, B, and C all seem like reasonable approaches.
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Cristal
8 months ago
Okay, I've got a strategy for this. I'll start by eliminating the options that don't seem to fit the objective, then see which one best matches the description.
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Paola
9 months ago
This question seems pretty straightforward. I think I can narrow it down to the three correct object types based on my knowledge of the system.
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