Exin ITSM20FB Exam - Topic 2 Question 32 Discussion

Actual exam question for Exin's ITSM20FB exam

Question #: 32
Topic #: 2

In recent months at a transport company with 1500 desktops, dozens of requests have been received for expansion of the internal memory because its size has proven to be insufficient. Which process should have prevented this from happening?

ACapacity Management

BService Level Management

CConfiguration Management

DAvailability Management

Show Suggested Answer

Suggested Answer: A

by Jettie at May 09, 2022, 10:14 AM

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Claudia

4 months ago

Wait, how did they not see this coming?

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Santos

4 months ago

Totally agree, Capacity Management is key here!

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Jamey

4 months ago

Really? I thought it was more about Service Level Management.

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Shayne

4 months ago

Definitely Capacity Management!

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Kasandra

5 months ago

Should've done better capacity planning!

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Herman

5 months ago

Availability Management sounds familiar, but I feel like it’s more about uptime rather than memory capacity issues.

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Teddy

5 months ago

I practiced a similar question, and I believe Configuration Management could help track the memory needs of the desktops.

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Vallie

5 months ago

I'm not entirely sure, but I remember something about Service Level Management focusing on agreed service levels. Could that be relevant here?

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Slyvia

5 months ago

I think it might be Capacity Management since it deals with ensuring resources meet current and future demands.

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Arthur

5 months ago

I'm leaning towards the proximity card solution. It's a common security measure and would provide a clear audit trail.

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Cristy

5 months ago

Okay, let me see here. The question is asking about the return type, so I need to consider what kind of data the Get Transaction Item Activity would likely return. I'm leaning towards Option A, Object, since that's a pretty broad and flexible data type.

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Marcos

5 months ago

Hmm, this seems like a tricky one. I'll need to carefully review the log files and policy bindings to see if I can spot any issues.

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Tammara

5 months ago

I'm not completely sure, but I feel like counter detailing is more about providing opposing evidence to marketing claims, not just straightforward education.

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