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Exin ITSM20F.EN Exam - Topic 9 Question 5 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 5
Topic #: 9
[All ITSM20F.EN Questions]

Who should be recommended to support the Senior Responsible Owner in his/her responsibility for the delivery of the management system?

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Suggested Answer: A

A . Correct. The standard states that the Senior Responsible Owner should be supported by a decision taking group with sufficient authority to define policy and to enforce decisions.

B . Incorrect. The Change Advisory Board is an important group with a specific function which is not as wide as the management system.

C . Incorrect. The senior customer representative may provide input to requirements for the management system but will not be responsible for its delivery.

D . Incorrect. The service managers will implement the management system that is the responsibility of the Senior Responsible Owner.


by Wilda at May 03, 2022, 11:07 PM

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Stanton
4 months ago
A decision taking group seems too vague for this role.
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Clorinda
5 months ago
I’m surprised the senior customer rep isn’t mentioned more.
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Luis
5 months ago
Wait, why not just the service managers? They know the systems best.
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Candida
5 months ago
Definitely agree, CAB has the right expertise!
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Jade
5 months ago
I think the Change Advisory Board (CAB) is a solid choice.
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Aide
5 months ago
The service managers could also play a significant role in supporting the Senior Responsible Owner, but I can't recall if they were the main focus in our studies.
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Mica
5 months ago
I'm leaning towards the decision taking group because they seem to have the authority to make impactful decisions, but I could be mistaken.
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Annabelle
5 months ago
I remember a practice question where the senior customer representative was mentioned as a key support role. Could that be relevant here?
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Buddy
5 months ago
I think the Change Advisory Board might be the right choice since they usually handle changes in management systems, but I'm not entirely sure.
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Brianne
5 months ago
I've worked with Alibaba Cloud's auto-scaling before, so I think I know the answer to this. Let me double-check the options and select the correct one.
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Gilma
5 months ago
I think the two options to resolve the volume space issue are snapshot autodelete and autosize. The snapshot autodelete option can automatically delete older snapshots to free up space, and autosize can automatically grow the volume as needed.
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Margery
5 months ago
I was leaning towards settings, but now I'm having doubts. Were there examples that showed how different environments affect imitation training?
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