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Exin ITSM20F.EN Exam - Topic 9 Question 32 Discussion

Part of the Configuration Management process is about Configuration identification. What should be included as an attribute of a managed Configuration Item (CI)?
C) Licenses
A) Incidents
B) Known Errors
D) Requests for Change (RFCs)

Exin ITSM20F.EN Exam - Topic 9 Question 32 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 32
Topic #: 9
[All ITSM20F.EN Questions]

Part of the Configuration Management process is about Configuration identification. What should be included as an attribute of a managed Configuration Item (CI)?

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Suggested Answer: C

by Larae at May 04, 2022, 02:59 AM

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Shayne
9 months ago
Totally agree with licenses being essential!
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German
9 months ago
Wait, are incidents really part of CI attributes? Seems off.
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Louvenia
9 months ago
Known errors are crucial too!
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Janessa
10 months ago
I think RFCs are more important for CIs.
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Letha
10 months ago
CIs should definitely include licenses.
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Mila
10 months ago
I’m leaning towards licenses as the right answer, but I remember there being a lot of focus on incidents in our last review session.
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Paris
10 months ago
I practiced a question similar to this, and I think Requests for Change might be relevant, but I can't recall if they are considered attributes.
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Sharmaine
10 months ago
I feel like incidents and known errors are more related to the operational side, not really attributes of a CI.
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Earleen
10 months ago
I think I remember that Configuration Items should have attributes like licenses, but I'm not entirely sure if that's the best choice here.
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Sarah
10 months ago
Okay, let me break this down step-by-step. The question is asking about the number of failure reports that can be created for a single work order. I think the key is understanding whether the limit applies to the work order as a whole or to each individual task within the work order. I'll need to weigh the options carefully.
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Effie
10 months ago
I've got a strategy - I'll eliminate the options that are clearly part of the test analyst's responsibilities, and then choose the one that's left.
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Alyssa
10 months ago
I'm kind of stuck on this one. It sounds familiar, but I have a feeling it might be false based on some other examples we worked on where one account sufficed.
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Lashawnda
10 months ago
The key here is understanding the different roles and responsibilities in Scrum. I believe the Product Owner(s) are responsible for managing the Product backlog, so I'll select option C.
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