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Exin Exam ITSM20F.EN Topic 7 Question 57 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 57
Topic #: 7
[All ITSM20F.EN Questions]

What does a quality policy aim to define?

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Suggested Answer: A

A . Correct. A statement defined to deliver focus to the organization.

B . Incorrect. The document will record any policy statements pertinent to the obligations but not the obligations themselves.

C . Incorrect. These detail the needs of the Quality Management System, not of the policy.

D . Incorrect. These would provide input to the definition of the policies but these would not be the policies themselves.


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