Discuss Exin ITSM20F.EN Exam Topic 6 Question 14

Why is it important that reviews are conducted at regular intervals during the Check phase of the Plan-Do-Check-Act (PDCA) methodology?

Ato be able to allocate roles and responsibilities

Bto be able to define the objectives and requirements that are to be achieved by Service Management

Cto be able to establish the Service Management policy, objectives and plans

Dto determine whether the Service Management requirements are effectively implemented and maintained

Suggested Answer: D

A . Incorrect. This is a part of implementing the Service Management plan.

B . Incorrect. This is a part of the Service Management plan. During the Check phase it is important to review if the objectives are being achieved.

C . Incorrect. This is a part of Management responsibility.

D . Correct. This is a part of the standard with regard to the Check phase.

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12 comments · newest first

Deonna 12 months ago

I’m not sure if reviews really make that much difference.

Ivette 12 months ago

Definitely, it ensures we meet our goals effectively.

Daisy 12 months ago

Wait, isn't it more about adapting to changes?

Alton 1 year ago

Totally agree, it's crucial for accountability.

Janine 1 year ago

Regular reviews help keep everyone on track!

Layla 1 year ago

I'm a bit lost on this one. I thought all the options were important, but I can't pinpoint which one is the best answer for this question.

Tegan 1 year ago

I recall a practice question that emphasized the importance of defining objectives, so maybe option B is also relevant here?

Justine 1 year ago

I think it might be option D? It seems to fit with checking if the requirements are being met, which is crucial in the Check phase.

Noel 1 year ago

I remember we talked about how regular reviews help ensure that everything is on track, but I'm not sure which option that relates to.

Rory 1 year ago

I got this! The nice command lets you adjust process priority, and the range is from -20 to 19. Since regular users can't set negative values, the maximum niceness value they can assign is 19.

Madonna 1 year ago

This looks like a straightforward question about finding security and compliance information in the Microsoft 365 ecosystem. I think the Service Trust Portal and Compliance Center are the two most likely places to find this kind of information.

Tonette 1 year ago

Option D sounds right to me - hierarchies on custom dimensions must be symmetrical, with the same number of children under every parent.

Exin ITSM20F.EN Exam - Topic 6 Question 14 Discussion