Exin ITSM20F.EN Exam - Topic 5 Question 4 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 4
Topic #: 5

An objective of Capacity Management is to ensure that the service provider has, at all times, sufficient Capacity to meet the current and future agreed demands of the Customer's business needs. What document is produced to support this objective?

AAvailability Plan

BBusiness Resource Plan

CCapacity Plan

DService Management Plan

Show Suggested Answer

Suggested Answer: C

by Krissy at May 09, 2022, 08:07 PM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Mariann

5 months ago

Surprised it's not the Business Resource Plan!

upvoted 0 times

...

Catalina

5 months ago

Really? I thought it was the Service Management Plan.

upvoted 0 times

...

Tiera

5 months ago

Capacity Plan is spot on, no doubt!

upvoted 0 times

...

Odette

5 months ago

I thought it was the Availability Plan.

upvoted 0 times

...

Corinne

6 months ago

It's definitely the Capacity Plan!

upvoted 0 times

...

Nada

6 months ago

I feel like the Service Management Plan could be involved, but it doesn't specifically address capacity like the Capacity Plan does.

upvoted 0 times

...

Shenika

6 months ago

I’m a bit confused; I thought the Availability Plan might be relevant too, but it seems more about uptime rather than capacity.

upvoted 0 times

...

Aleisha

6 months ago

I remember practicing a question similar to this, and I think the Capacity Plan is definitely the right choice. It focuses on ensuring enough resources are available.

upvoted 0 times

...

Yolande

6 months ago

I think the document we're looking for is the Capacity Plan, but I'm not entirely sure if it covers all aspects of demand management.

upvoted 0 times

...

Louisa

6 months ago

Okay, I think I've got it. If the NPV of buying is positive, that means buying is the better financial option. But if the NPV of leasing is negative, that means leasing is not a good choice. So the correct decision would be to buy the asset.

upvoted 0 times

...

Johnson

6 months ago

This is a tricky one. I'd want to make sure I really understand the current business model and how the new brand could fit in or disrupt it. The supermarket reaction seems like a big one to consider.

upvoted 0 times

...

Tabetha

6 months ago

Ah, I think I've got it. The key is to focus on the scope of the process analytics capabilities described in each option. I'll need to identify which one best aligns with the overall purpose and functionality of BPM Suite.

upvoted 0 times

...