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Exin ITSM20F.EN Exam - Topic 4 Question 48 Discussion

Which of the following calculates the number of defects per million opportunities?
D) Six Sigma
A) CobIT TM
B) ITIL
C) MOF

Exin ITSM20F.EN Exam - Topic 4 Question 48 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 48
Topic #: 4
[All ITSM20F.EN Questions]

Which of the following calculates the number of defects per million opportunities?

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Suggested Answer: D

by Charlene at May 05, 2022, 08:20 AM

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Teresita
10 months ago
Six Sigma is definitely the right answer, no doubt!
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Boris
10 months ago
I thought MOF had something to do with that too?
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Katy
10 months ago
Wait, are we sure it's not ITIL?
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Mitsue
11 months ago
Totally agree, it's all about minimizing defects!
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Raylene
11 months ago
Six Sigma is the one that calculates defects per million opportunities.
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Jamal
11 months ago
I'm not completely confident, but I think Six Sigma is the right answer here. It seems to align with the concept of measuring defects in processes.
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Judy
11 months ago
I vaguely recall a practice question where we discussed different frameworks, and I think Six Sigma was mentioned in the context of measuring quality.
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Carri
11 months ago
I think I remember something about Six Sigma being related to quality metrics, but I'm not entirely sure if it's specifically about defects per million opportunities.
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Cristy
11 months ago
I feel like we covered this in class, and I want to say it was Six Sigma that focuses on reducing defects, but I might be mixing it up with something else.
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Blossom
11 months ago
This looks like a straightforward question about checking if a Work Queue item was returned. I think I can figure this out.
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Doug
11 months ago
I feel pretty confident about this one. Based on the information provided, an enterprise resource planning (ERP) system seems like the most logical choice to integrate with Salesforce and give the technicians the necessary customer data.
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Josephine
11 months ago
I know that providing adequate space is important, but 350 seems excessive. I'm torn between 250 and 300 square feet.
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