New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin ITSM20F.EN Exam - Topic 4 Question 48 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 48
Topic #: 4
[All ITSM20F.EN Questions]

Which of the following calculates the number of defects per million opportunities?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Charlene at May 05, 2022, 08:20 AM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Teresita
4 months ago
Six Sigma is definitely the right answer, no doubt!
upvoted 0 times
...
Boris
5 months ago
I thought MOF had something to do with that too?
upvoted 0 times
...
Katy
5 months ago
Wait, are we sure it's not ITIL?
upvoted 0 times
...
Mitsue
5 months ago
Totally agree, it's all about minimizing defects!
upvoted 0 times
...
Raylene
5 months ago
Six Sigma is the one that calculates defects per million opportunities.
upvoted 0 times
...
Jamal
5 months ago
I'm not completely confident, but I think Six Sigma is the right answer here. It seems to align with the concept of measuring defects in processes.
upvoted 0 times
...
Judy
5 months ago
I vaguely recall a practice question where we discussed different frameworks, and I think Six Sigma was mentioned in the context of measuring quality.
upvoted 0 times
...
Carri
5 months ago
I think I remember something about Six Sigma being related to quality metrics, but I'm not entirely sure if it's specifically about defects per million opportunities.
upvoted 0 times
...
Cristy
5 months ago
I feel like we covered this in class, and I want to say it was Six Sigma that focuses on reducing defects, but I might be mixing it up with something else.
upvoted 0 times
...
Blossom
5 months ago
This looks like a straightforward question about checking if a Work Queue item was returned. I think I can figure this out.
upvoted 0 times
...
Doug
5 months ago
I feel pretty confident about this one. Based on the information provided, an enterprise resource planning (ERP) system seems like the most logical choice to integrate with Salesforce and give the technicians the necessary customer data.
upvoted 0 times
...
Josephine
5 months ago
I know that providing adequate space is important, but 350 seems excessive. I'm torn between 250 and 300 square feet.
upvoted 0 times
...

Save Cancel