Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin ITSM20F.EN Exam - Topic 4 Question 38 Discussion

Which of the following is within the scope of the requirements of ISO/IEC 20000?
B) Information Security Management
A) Charging for IT Services
C) Operations
D) Service Desk

Exin ITSM20F.EN Exam - Topic 4 Question 38 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 38
Topic #: 4
[All ITSM20F.EN Questions]

Which of the following is within the scope of the requirements of ISO/IEC 20000?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Eden at May 04, 2022, 10:02 PM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Kasandra
10 months ago
Totally agree, it's all about managing services effectively!
upvoted 0 times
...
Sanda
10 months ago
Wait, does it really cover charging for services?
upvoted 0 times
...
Valentine
10 months ago
Operations are a big part of it too.
upvoted 0 times
...
Sylvia
10 months ago
Definitely includes Service Desk!
upvoted 0 times
...
Cary
10 months ago
ISO/IEC 20000 covers IT service management.
upvoted 0 times
...
Alyssa
11 months ago
Information Security Management seems more aligned with ISO 27001, but I'm uncertain if it overlaps with ISO/IEC 20000.
upvoted 0 times
...
Dulce
11 months ago
I practiced a question similar to this, and I believe the Service Desk is definitely within the scope.
upvoted 0 times
...
Lizette
11 months ago
I think operations might be part of it, but I can't recall if it's specifically mentioned in the requirements.
upvoted 0 times
...
Vivan
11 months ago
I remember ISO/IEC 20000 focuses on service management, but I'm not sure if charging for IT services is directly included.
upvoted 0 times
...
Chandra
11 months ago
This seems straightforward enough. I'll just go through the options and select the ones that make the most sense to me based on my knowledge of VLANs.
upvoted 0 times
...
Sang
12 months ago
Hmm, I'm a bit unsure about this one. I know the income statement is important, but I can't quite remember the exact purpose. I'll have to think it through carefully before answering.
upvoted 0 times
...
Micheal
12 months ago
Hmm, I'm a bit unsure about this. I know the stages involve things like getting employee support and holding a vote, but I can't quite remember the full list. I'll have to think this through carefully.
upvoted 0 times
...

Save Cancel