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Exin ITSM20F.EN Exam - Topic 4 Question 1 Discussion

Posted by Skye on May 05, 2022 at 04:47 PM

Who conducts the "first party audit"?

Suggested Answer: D

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12 comments · newest first
ME
Melissa 12 months ago
I heard it's done by other persons on behalf of the customer sometimes.
RE
Reena 12 months ago
Wait, are you sure about that? Sounds a bit off.
MA
Malcolm 12 months ago
I thought it could be customers too, but I guess not.
KR
Kristofer 1 year ago
Totally agree, it's D for sure!
JO
Johnetta 1 year ago
It's usually the IT Service Management organization itself that does the first party audit.
DE
Dean 1 year ago
From what I studied, a first party audit typically refers to an internal audit, so I believe it's the IT Service Management organization that does it.
MA
Marguerita 1 year ago
I remember practicing a question about audits, and I think it was mentioned that customers can be involved, but I don't recall if they actually conduct the audit.
JA
Jani 1 year ago
I think the first party audit is conducted by the organization itself, but I'm not entirely sure.
DA
Daniela 1 year ago
I’m a bit uncertain, but I feel like it could also be done by external parties. I need to double-check my notes on this!
SA
Salome 1 year ago
Hmm, I'm not sure about this one. I'm leaning towards option A, but I'm not confident that creating a measure with a 565-day criteria is the right approach. I'll need to double-check the details on that.
AV
Avery 1 year ago
This seems like a tricky one. I'll need to think through the different options carefully to determine the best approach.
JE
Jerry 1 year ago
I think this is definitely about phishing, but I'm a bit unsure if there are other types of social engineering that might fit.
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