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Exin ITSM20F.EN Exam - Topic 4 Question 1 Discussion

Who conducts the "first party audit"?
D) The IT Service Management organization itself
A) An external independent organization
B) Customers of the IT Service Management organization
C) Other persons on behalf of the Customer

Exin ITSM20F.EN Exam - Topic 4 Question 1 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 1
Topic #: 4
[All ITSM20F.EN Questions]

Who conducts the "first party audit"?

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Suggested Answer: D

by Skye at May 05, 2022, 04:47 PM

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Melissa
7 months ago
I heard it's done by other persons on behalf of the customer sometimes.
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Reena
8 months ago
Wait, are you sure about that? Sounds a bit off.
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Malcolm
8 months ago
I thought it could be customers too, but I guess not.
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Kristofer
8 months ago
Totally agree, it's D for sure!
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Johnetta
8 months ago
It's usually the IT Service Management organization itself that does the first party audit.
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Dean
8 months ago
From what I studied, a first party audit typically refers to an internal audit, so I believe it's the IT Service Management organization that does it.
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Marguerita
8 months ago
I remember practicing a question about audits, and I think it was mentioned that customers can be involved, but I don't recall if they actually conduct the audit.
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Jani
8 months ago
I think the first party audit is conducted by the organization itself, but I'm not entirely sure.
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Daniela
8 months ago
I’m a bit uncertain, but I feel like it could also be done by external parties. I need to double-check my notes on this!
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Salome
8 months ago
Hmm, I'm not sure about this one. I'm leaning towards option A, but I'm not confident that creating a measure with a 565-day criteria is the right approach. I'll need to double-check the details on that.
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Avery
9 months ago
This seems like a tricky one. I'll need to think through the different options carefully to determine the best approach.
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Jerry
9 months ago
I think this is definitely about phishing, but I'm a bit unsure if there are other types of social engineering that might fit.
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