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Exin ITSM20F.EN Exam - Topic 3 Question 83 Discussion

Posted by Louisa on Mar 09, 2024 at 04:39 PM

A group of activities within Release Management is roll-out, distribution and installation. What should be ensured as part of these activities?

Suggested Answer: B

A . Incorrect. ITIL is much deeper than ISO/IEC 20000 therefore it will not confirm that all of ITIL has been implemented.

B . Correct. This is referenced within the scope of the standard.

C . Incorrect. It is the management system that gets certified not the services.

D . Incorrect. Service Providers specify their processes based upon ISO/IEC 20000 and ITIL.


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38 comments · newest first
CO
Corazon 11 months ago
Not sure if all these steps are necessary for every release.
CA
Candra 11 months ago
Wait, are we really decommissioning redundant services? That seems extreme.
LA
Lavonda 11 months ago
Agree, priority and risk scheduling is a must!
IS
Isabella 11 months ago
I think testing to customer satisfaction is crucial too.
TR
Tricia 12 months ago
Definitely need contingency plans in place!
SH
Shaun 12 months ago
I vaguely recall something about decommissioning redundant services, but I’m not sure how that fits into the roll-out process. Could option C be a consideration?
PA
Patti 12 months ago
I feel like we had a similar question about testing releases. Option D sounds familiar, but I’m not confident if it’s the most important aspect here.
JU
Junita 1 year ago
I'm not entirely sure, but I think ensuring changes are prioritized based on risk is also crucial. Maybe option A could be relevant too?
BA
Barabara 1 year ago
I remember we discussed the importance of having contingency plans during our practice sessions. It seems like option B might be the right choice.
TI
Tiffiny 1 year ago
I feel pretty confident that the answer is B. Contingency and back-out plans are crucial when you're rolling out a new release. The other options don't seem as directly relevant to the core release management activities.
YA
Yasuko 1 year ago
Okay, let's see. For release management, we need to make sure we have contingency plans in case something goes wrong. So I'm leaning towards B. But I'll double-check the other options just to be sure.
KA
Kate 1 year ago
Hmm, I'm not totally sure about this one. I think it might be B, but I'm also considering A. Changes need to be scheduled based on priority and risk, right? I'll have to think this through a bit more.
PE
Penney 1 year ago
This one seems pretty straightforward. I'd go with B - Contingency and back-out plans are available. That's a key part of release management.
AR
Aron 1 year ago
I'm a bit unsure about this one. There are a few Oracle solutions mentioned, and I'm not entirely familiar with the differences between them. I'll need to review the key features of each one to determine the best fit for the customer's needs.
FR
Francesco 1 year ago
I'm a little confused by the options. Speech seems like it might be related to voice interactions, but I'm not sure if that's the right fit for this chatbot scenario. I'll have to review the Azure services again to make the best choice.
NI
Nichelle 1 year ago
Alright, time to put on my problem-solving hat. I see some opportunities around consolidating IT, improving data sharing, and strengthening partnerships. I'll need to come up with a well-rounded approach that considers all the stakeholders.
SH
Shannon 1 year ago
B is the way to go. You don't want to be the one who pushed the big red 'launch' button without a parachute, am I right?
MA
Mariann 1 year ago
↳ replying to Shannon
D) The Release is tested to the satisfaction of the Customers.
KA
Kaycee 1 year ago
↳ replying to Shannon
C) Redundant products, services and licenses are decommissioned.
LI
Linwood 1 year ago
↳ replying to Shannon
B) Contingency and back-out plans are available.
CA
Carmelina 1 year ago
↳ replying to Shannon
A) Changes are scheduled based upon priority and risk.
RO
Rochell 1 year ago
Decommissioning redundant stuff? That's like cleaning your room before your parents come to visit - not gonna happen!
TU
Tula 1 year ago
↳ replying to Rochell
C) Redundant products, services and licenses are decommissioned.
MI
Mindy 1 year ago
↳ replying to Rochell
B) Contingency and back-out plans are available.
TY
Ty 1 year ago
↳ replying to Rochell
A) Changes are scheduled based upon priority and risk.
VA
Valentin 1 year ago
D sounds enticing, but B is the most important step to ensure the release is successful and can be easily rolled back if needed.
AL
Alona 1 year ago
↳ replying to Valentin
C) Redundant products, services and licenses are decommissioned.
YE
Yesenia 1 year ago
↳ replying to Valentin
B is crucial for a smooth release.
SY
Sylvia 1 year ago
↳ replying to Valentin
B) Contingency and back-out plans are available.
VI
Vicente 1 year ago
↳ replying to Valentin
A) Changes are scheduled based upon priority and risk.
JU
Juan 1 year ago
I agree with Alita. Having a solid backup plan is essential when dealing with complex software deployments.
AL
Alita 1 year ago
B is the correct answer. Contingency and back-out plans are crucial to ensure a smooth rollout and minimize disruptions.
MI
Mitsue 1 year ago
↳ replying to Alita
D) The Release is tested to the satisfaction of the Customers.
DE
Desire 1 year ago
↳ replying to Alita
A) Changes are scheduled based upon priority and risk.
HI
Hildegarde 1 year ago
↳ replying to Alita
B) Contingency and back-out plans are crucial to ensure a smooth rollout and minimize disruptions.
NY
Nydia 2 years ago
I believe redundant products, services and licenses should be decommissioned as well.
BE
Bettina 2 years ago
I agree with Raina. Contingency and back-out plans should also be available.
RA
Raina 2 years ago
I think changes should be scheduled based upon priority and risk.
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