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Exin ITSM20F.EN Exam - Topic 3 Question 36 Discussion

Which processes should the Plan, Do, Check, Act methodology be applied to?
A) all of the processes in scope of ISO/IEC 20000
B) the Planning & Implementing Service Management process
C) the Requirements for a Management System process
D) those that support business critical services

Exin ITSM20F.EN Exam - Topic 3 Question 36 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 36
Topic #: 3
[All ITSM20F.EN Questions]

Which processes should the Plan, Do, Check, Act methodology be applied to?

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Suggested Answer: A

by Weldon at May 08, 2022, 08:39 AM

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Marylin
10 months ago
Totally agree with focusing on the requirements for a Management System!
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Ettie
10 months ago
Wait, are we really applying it to all processes? Seems too broad.
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Judy
10 months ago
I disagree, it should really be about business critical services.
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Slyvia
11 months ago
I think it should focus on the Planning & Implementing Service Management process.
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Alva
11 months ago
Definitely all processes in scope of ISO/IEC 20000!
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Reynalda
11 months ago
I feel like the Requirements for a Management System process might be a good fit, but I can't recall the details clearly.
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Herman
11 months ago
I'm a bit confused about whether it should only be for business critical services or if it can apply more broadly.
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Marva
11 months ago
I remember practicing a question similar to this, and I think it was about the Planning & Implementing Service Management process specifically.
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Nelida
11 months ago
I think the Plan, Do, Check, Act methodology should apply to all processes in scope of ISO/IEC 20000, but I'm not entirely sure.
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Demetra
11 months ago
I'm pretty sure the Food Guide Pyramid recommends using fats and oils sparingly, so I'll go with option A.
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Hubert
11 months ago
Hmm, I'm a bit confused by the different update options. I'll need to review the MongoDB documentation on the update() method to make sure I understand the syntax and options.
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Latanya
11 months ago
I think the best option here is to go with a monotonically increasing integer as the primary key. This will ensure efficient querying and indexing in Cloud Spanner.
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