Exin ITSM20F.EN Exam - Topic 3 Question 36 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 36
Topic #: 3

[All ITSM20F.EN Questions]

Which processes should the Plan, Do, Check, Act methodology be applied to?

Aall of the processes in scope of ISO/IEC 20000

Bthe Planning & Implementing Service Management process

Cthe Requirements for a Management System process

Dthose that support business critical services

Show Suggested Answer

Suggested Answer: A

by Weldon at May 08, 2022, 08:39 AM

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Marylin

6 months ago

Totally agree with focusing on the requirements for a Management System!

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Ettie

6 months ago

Wait, are we really applying it to all processes? Seems too broad.

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Judy

6 months ago

I disagree, it should really be about business critical services.

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Slyvia

6 months ago

I think it should focus on the Planning & Implementing Service Management process.

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Alva

6 months ago

Definitely all processes in scope of ISO/IEC 20000!

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Reynalda

6 months ago

I feel like the Requirements for a Management System process might be a good fit, but I can't recall the details clearly.

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Herman

6 months ago

I'm a bit confused about whether it should only be for business critical services or if it can apply more broadly.

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Marva

6 months ago

I remember practicing a question similar to this, and I think it was about the Planning & Implementing Service Management process specifically.

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Nelida

6 months ago

I think the Plan, Do, Check, Act methodology should apply to all processes in scope of ISO/IEC 20000, but I'm not entirely sure.

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Demetra

7 months ago

I'm pretty sure the Food Guide Pyramid recommends using fats and oils sparingly, so I'll go with option A.

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Hubert

7 months ago

Hmm, I'm a bit confused by the different update options. I'll need to review the MongoDB documentation on the update() method to make sure I understand the syntax and options.

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Latanya

7 months ago

I think the best option here is to go with a monotonically increasing integer as the primary key. This will ensure efficient querying and indexing in Cloud Spanner.

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