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Exin ITSM20F.EN Exam - Topic 1 Question 79 Discussion

What is SixSigma?
D) It is a structured, statistically based approach to process improvement. and D) Correct.
A) It is a quality instrument to measure defects in process outputs.
B) It is a six step maturity model to improve the capability of business processes.
C) It is a standard that is recently developed for improvement of IT processes.

Exin ITSM20F.EN Exam - Topic 1 Question 79 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 79
Topic #: 1
[All ITSM20F.EN Questions]

What is SixSigma?

Show Suggested Answer Hide Answer
Suggested Answer: D, D

A . Incorrect. It is not only a quality instrument, it encompasses an improvement methodology.

B . Incorrect. It is not a maturity model.

C . Incorrect. It is developed in the 80's for general business processes.


by Dierdre at Dec 11, 2023, 02:42 AM

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Thurman
9 months ago
Isn't it just a fad? Not sure it really works.
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Suzi
9 months ago
Six steps? I thought it was more than that.
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Rebbecca
10 months ago
I thought it was just for manufacturing, not IT too.
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Terrilyn
10 months ago
Totally agree, it's a structured approach!
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Sharen
10 months ago
It's all about reducing defects in processes!
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Carline
10 months ago
I definitely recall that Six Sigma involves statistics and process improvement, so I’m leaning towards option D.
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Roselle
10 months ago
I thought Six Sigma was a maturity model, but now I’m second-guessing myself after reading the options again.
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Tiera
11 months ago
I remember practicing a question that mentioned it being a structured approach. I feel like that might be the right answer here.
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Sherill
11 months ago
I think Six Sigma is about reducing defects, but I'm not sure if it's just a measurement tool or more than that.
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Miles
11 months ago
I'm a bit unsure about the details of Six Sigma. I know it's related to quality management, but I can't quite remember if it's just a measurement tool or a full improvement process. I'll need to think through the options carefully and see if I can eliminate any of the answer choices.
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Shaunna
11 months ago
Ah yes, Six Sigma - I remember learning about that in class. It's a structured, data-driven approach to reducing variability and improving quality. I think the key is using statistical analysis to identify and eliminate the root causes of defects. I feel pretty confident I can answer this one.
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Verdell
11 months ago
Okay, I know Six Sigma is a widely used approach for process improvement. I believe it involves a defined methodology with different phases, but I can't recall the exact steps off the top of my head. I'll make sure to read through the question carefully.
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Simona
11 months ago
Hmm, I think Six Sigma has something to do with reducing defects, but I'm not sure if it's just a measurement tool or a full improvement framework. I'll need to review my notes to refresh my memory on the specifics.
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Corazon
11 months ago
I'm pretty sure Six Sigma is a quality management approach, but I'm not totally confident on the details. I'll try to remember the key points about it being a structured, data-driven method for improving processes.
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Omer
11 months ago
I think the key here is to focus on the word "frequency" itself. In marketing, frequency is usually about the regularity or consistency of something, not the raw numbers. So in this case, I'm going to go with option A - "Regularity of email communications."
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Stevie
11 months ago
I thought CCMA only supported 32-bit IE, but isn't there a chance that it might work with 64-bit too? I need to double-check that.
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