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Exin ITSM20F.EN Exam - Topic 1 Question 60 Discussion

What is the objective of planning and implementing new or changed services?
C) To ensure that new services and changes to services will be deliverable and manageable at the agreed cost and service quality
A) To ensure that all Changes are assessed, approved, implemented and reviewed in a controlled manner
B) To ensure that approved Changes are implemented in the IT infrastructure with acceptable risks for the current and new IT services
D) To ensure that standard methods and procedures are used so that Changes can be handled quickly and with the lowest possible negative impact on service quality

Exin ITSM20F.EN Exam - Topic 1 Question 60 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 60
Topic #: 1
[All ITSM20F.EN Questions]

What is the objective of planning and implementing new or changed services?

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Suggested Answer: C

by Jolene at Oct 13, 2022, 01:17 PM

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Casie
7 months ago
A is crucial for keeping everything under control.
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Hui
7 months ago
D makes sense for quick handling of changes.
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Kaycee
7 months ago
Wait, are we sure about that? Sounds too good to be true!
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Pansy
7 months ago
I think option C really hits the mark.
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Benedict
8 months ago
It's all about managing risks effectively!
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Selma
8 months ago
I vaguely remember that using standard methods is important for minimizing negative impacts, so maybe option D is the right choice?
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Kassandra
8 months ago
I feel like option C is about ensuring that new services are both deliverable and manageable, but I can't recall if that's the primary objective.
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Jackie
8 months ago
I remember practicing a question similar to this, and I think it's about managing risks effectively, which makes me lean towards option B.
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Twana
8 months ago
I think the main goal is to make sure changes are managed properly, but I'm not entirely sure if that's option A or D.
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Carli
8 months ago
I'm a bit confused on the differences between the planning processes. I'll need to review my notes to make sure I understand the distinctions before answering this.
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Murray
8 months ago
I've got a good feeling about this. The answer has to be one of the more advanced roles, but not the highest level one that can do everything. Gonna go with Monitor.
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Charolette
8 months ago
Hmm, let me think about this. I know Lean Principles covers something related to waste, but I'm not sure if it's the specific areas or just the general concept. I'll have to review my notes to be sure.
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