New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin ITSM20F.EN Exam - Topic 1 Question 27 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 27
Topic #: 1
[All ITSM20F.EN Questions]

When should the final closure of an Incident record be completed?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Kimbery at May 06, 2022, 11:27 AM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Sherrell
4 months ago
Definitely C, but I see why D is important too.
upvoted 0 times
...
Timothy
4 months ago
Wait, are we really closing incidents without user confirmation?
upvoted 0 times
...
Tandra
5 months ago
I think it’s D, the user needs to confirm it’s fixed.
upvoted 0 times
...
Shawna
5 months ago
Totally agree, option C makes the most sense!
upvoted 0 times
...
Stefania
5 months ago
Closure should be when the service is restored, right?
upvoted 0 times
...
Stanton
5 months ago
I’m a bit confused about when to close it. I thought it was when all info was entered, but that seems more like a preliminary step.
upvoted 0 times
...
Ilda
5 months ago
I feel like it could also be when the incident is solved and normal operation is restored, which sounds like option C.
upvoted 0 times
...
Kanisha
5 months ago
I remember a practice question that emphasized the importance of user confirmation before closing an incident. That might be option D.
upvoted 0 times
...
Chanel
5 months ago
I think the final closure should happen when the user confirms the service is restored, but I'm not entirely sure.
upvoted 0 times
...
Tamesha
5 months ago
Option D looks like the most comprehensive approach - checking the controller status, restarting it, and monitoring the CLI output for any errors or abnormal behavior. That seems like the best way to diagnose and resolve the issue.
upvoted 0 times
...
Shawna
5 months ago
Hmm, I'm a bit confused by the wording here. I'll need to re-read the question to make sure I understand it fully.
upvoted 0 times
...
Arlen
5 months ago
Hmm, I'm a bit unsure about this one. I'll need to think carefully about which two options best represent the advantages of open-source software.
upvoted 0 times
...

Save Cancel